Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Dina Nimri

Retail Sales Consultant
Santa Ana,CA

Summary

A Customer service and sales profession with extended experience and learning of +4 years in the customer service field , willing to follow guidelines, rules and regulations to achieve the company goals and to be an effective team member and grow my skills and experiences

Overview

1
1
Certification
2
2
years of post-secondary education
6
6
years of professional experience

Work History

Freelance Amazon seller

Self Employed Web
Online
02.2018 - 06.2020

taking responsibility of the business growth, stability and operations; and meeting all legal responsibilities.

Clear communication by answering all potential customers requests and questions in a timely manners and being compassionate and understanding of their needs and backgrounds

Understating the market , demand and supply to achieve sales benchmark and financial goals

Sales Associate

Clarks Shoes
Sacramento, CA
09.2018 - 03.2019

* Welcoming customers and ascertain the needs and requirements

* Describe merchandise and explain use and operate

* Recommend or help to locate merchandise based on customer needs and expectations

* Arrange and display the merchandise with labeling , ticketing and market trends and style

* Compute sales prices, discounts, promotions and process cash, or credit truncations

* Loss prevention

* Maintain and keep updated with the store policies, promotions, and a full knowledge about the store and products

Customer care and service

MetroPCS
Katy, Texas
12.2016 - 12.2017

* Welcoming and greeting Customers

* understating and listening to customer needs , complains for current and potential customers and make sure to meet all needs and requirements

* Complete contract forms and obtain customer's information

* Collect payments, record transactions , and keep all related documents accurate and secured

* Check inventory records , and notify departments when a supplies of a specific item is in low and when orders would deplete available supplies

Customer service and Store Manager

NSC Trading Enterprisers
Amman, Jordan
08.2013 - 03.2016

* Welcoming customers and identify needs or products , suggest products if requested

* Review invoices , work orders , consumption reports, demand forecasts to estimate peak delivery periods and issue work assignment

* Training of the new employees to be well aware of policies , rules and procedures and well known of our products and customers demands

*Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping or salvaging products or materials

* Respond to customers/shippers questions , complains or feedback as per the company policy and standards

Education

Bachelor of Science - Business Administration

MEU Middle East University
Amman Jordan
06.2014 - 06.2016

Skills

    Excellent communication skills

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Certification

Qualifying Tax force

Timeline

Qualifying Tax force

10-2020

Sales Associate

Clarks Shoes
09.2018 - 03.2019

Freelance Amazon seller

Self Employed Web
02.2018 - 06.2020

Customer care and service

MetroPCS
12.2016 - 12.2017

Bachelor of Science - Business Administration

MEU Middle East University
06.2014 - 06.2016

Customer service and Store Manager

NSC Trading Enterprisers
08.2013 - 03.2016
Dina NimriRetail Sales Consultant