A Customer service and sales profession with extended experience and learning of +4 years in the customer service field , willing to follow guidelines, rules and regulations to achieve the company goals and to be an effective team member and grow my skills and experiences
taking responsibility of the business growth, stability and operations; and meeting all legal responsibilities.
Clear communication by answering all potential customers requests and questions in a timely manners and being compassionate and understanding of their needs and backgrounds
Understating the market , demand and supply to achieve sales benchmark and financial goals
* Welcoming customers and ascertain the needs and requirements
* Describe merchandise and explain use and operate
* Recommend or help to locate merchandise based on customer needs and expectations
* Arrange and display the merchandise with labeling , ticketing and market trends and style
* Compute sales prices, discounts, promotions and process cash, or credit truncations
* Loss prevention
* Maintain and keep updated with the store policies, promotions, and a full knowledge about the store and products
* Welcoming and greeting Customers
* understating and listening to customer needs , complains for current and potential customers and make sure to meet all needs and requirements
* Complete contract forms and obtain customer's information
* Collect payments, record transactions , and keep all related documents accurate and secured
* Check inventory records , and notify departments when a supplies of a specific item is in low and when orders would deplete available supplies
* Welcoming customers and identify needs or products , suggest products if requested
* Review invoices , work orders , consumption reports, demand forecasts to estimate peak delivery periods and issue work assignment
* Training of the new employees to be well aware of policies , rules and procedures and well known of our products and customers demands
*Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping or salvaging products or materials
* Respond to customers/shippers questions , complains or feedback as per the company policy and standards
Excellent communication skills
Qualifying Tax force
Qualifying Tax force