Dina Pimentel
Riverdale,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant-Student Externship
Kings Industrial Medical Center
04.2024 - 05.2024
- Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
- Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
- Administered injections proficiently while adhering to strict safety protocols.
- Promoted a positive work environment through effective teamwork and clear communication among staff members.
- Contributed to the overall success of the practice by assisting with various administrative tasks as needed.
- Provided exceptional service to diverse populations, addressing individual needs with empathy and professionalism.
- Enhanced patient experience by providing compassionate care and accurate medical documentation.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Sandwich Artist
Subway
11.2023 - 03.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Sales Associate
State Farm Insurance Inc
11.2022 - 06.2023
- Built strong relationships with clients through consistent communication and excellent customer service.
- Maintained high standards of customer service by building relationships with clients.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Provided prompt responses to inquiries from both prospective and existing clients, demonstrating a commitment to exceptional service.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Mentored junior agents, sharing industry insights and best practices for success in the field.
- Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage and maintaining positive relationships with all parties involved.
- Utilized CRM software to manage client relationships.
Bank Teller
Bank Of The West
06.2022 - 09.2022
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Processed customer transactions promptly, minimizing wait times.
Education
Certificate of Completion - Medical Assisting
Milan Institute - Visalia
Visalia, CA05.2024
High School Diploma -
Riverdale High School
Riverdale, CA06.2019
Skills
- Vital signs monitoring
- HIPAA Compliance
- Clinical Documentation
- Sterilization techniques
- Immunization Administration
- Healthcare ethics
- Vital Signs Documentation
- CPR/AED
- Medical Assistant
Certification
- CMA - Certified Medical Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant-Student Externship
Kings Industrial Medical Center
04.2024 - 05.2024
Sandwich Artist
Subway
11.2023 - 03.2024
Sales Associate
State Farm Insurance Inc
11.2022 - 06.2023
Bank Teller
Bank Of The West
06.2022 - 09.2022
Certificate of Completion - Medical Assisting
Milan Institute - Visalia
High School Diploma -
Riverdale High School
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