DINA PRADIA-VIGIL
Denver,CO
Summary
Highly passionate, dedicated, and self-motivated professional seeking a fulfilling role in the field of Business Management to showcase my exceptional skills. With a diverse education and extensive experience in Business Management, I am confident in my ability to excel in any challenge presented to me. I possess exceptional organizational abilities, am highly confident, and thrive in collaborative environments where I can work closely with others to achieve goals and meet deadlines. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Pradia Collaborative Solutions
Denver, CO
09.2021 - Current
- Spearhead the end-to-end talent acquisition process by expertly recruiting, sourcing, screening, and interviewing top-tier candidates to join the organization
- Contribute to the company's strategic planning efforts by establishing performance objectives and conducting internal and external assessments to identify opportunities for growth and development
- Champion employee development and growth by fostering a culture of recognition and reward, providing real-time feedback to facilitate growth and progress, and encouraging mentoring and coaching to help staff members reach their full potential
- Promote effective conflict resolution by leveraging exceptional problem-solving skills to quickly identify and prioritize issues, develop potential solutions, and take swift action to resolve conflicts
- Continuously gather and review information to improve conflict resolution processes and outcomes.
Office Support II
Denver Public School
Denver, CO
06.2021 - Current
- Perform complex and diverse duties to support various general office operations or school based, programs and functions
- Provides high-level support and coordination for multiple project initiatives
- Creates complex reports using various district applications, software and technology, protect privacy, confidentiality, student and employee data according to FERPA and district policy
- Compose and edit internal and external correspondence and documents, maintains website, newsletters, social media, and other communications
- Participate in internal department process improvements
- This may include preparing and maintaining standard operating procedures
- Plan and coordinate complex and/or high-profile events, which includes preparing presentations, meeting logistics, and other arrangements
- Train and provide technical direction and guidance to Office Support I and Office Support II
- Monitor and track invoices and budget expenditures
- Prepares and processes purchasing and accounting documents, process payroll and timekeeping requests.
Business Office Manager
Gateway Home Health
Denver, CO
03.2021 - 08.2021
- Provided administrative support to the VP of multinational companies and oversaw heavy calendar management, travel arrangements, and expense reports
- Utilized excellent customer service to schedule and coordinate appointments via phone, text, and email for a medical office with over 500 patients and 50 clinicians
- Assisted 200 clinicians with onboarding
- Maintained accurate data for 105 medical records
- Equipped with a 15000 square foot office with furniture
- Worked directly under the business partner of HR
- Traveled to Colorado Springs to be on site to manage the logistics of the Colorado Springs office with regards to outfitting the office, safety compliance, and work design
- Coordinated with third party vendors and partners in managing the opening of the office and running of the office
- Planned and coordinated internal meetings and off-site events for 200 people by selecting venues, vendors, and arranging transportation while staying within a strict budget
- Prepare, proof-read, edit, and finalize incoming and outgoing documents and reports.
Customer Service Representative
Waste Management
Denver, CO
10.2017 - 02.2021
- Successfully managed waste facilities, overseeing the daily operations of public works and sanitation facilities, as well as coordinating waste collection and disposal of hazardous materials, ensuring the highest standards of safety and compliance
- Expertly collaborated with accounting and budgetary teams to meet fiscal milestones and drive sustainable growth, leveraging exceptional financial management skills to optimize resources and maximize ROI
- Spearheaded the development of robust storage protocols for hazardous materials, developing and implementing comprehensive guidelines and processes to ensure safe handling and storage, mitigating risk and enhancing operational efficiency
- Drove revenue growth by expertly negotiating and selling waste materials to third-party vendors, delivering exceptional results and contributing to the overall financial success of the organization.
Human Resources Coordinator
Team Select Home Health Care
Denver, CO
02.2014 - 09.2017
- Accurately manage, organize, and maintain personnel records, including payroll, personal information, leave, and turnover rates, both in physical and digital formats, ensuring full compliance with all employment regulations and requirements
- Provide exceptional HR support by responding promptly to internal and external inquiries and requests, providing expert guidance and assistance to resolve issues, and delivering outstanding customer service to all stakeholders
- Conduct seamless orientations and onboarding for new hires, ensuring a smooth and efficient process for updating and maintaining accurate employee records
- Play an integral role in the recruitment and hiring process, expertly sourcing candidates, conducting background checks, assisting in shortlisting, and issuing employment contracts, contributing to the organization's success in attracting and retaining top-tier talent.
Administrator
Sophisticated Blooms
Denver, CO
06.2013 - 01.2014
- Demonstrated excellence in quality assurance to uphold and maintain the company's stringent quality standards for products and services, contributing to overall customer satisfaction and loyalty
- Leveraged exceptional management and prioritization skills to optimize the efficiency and effectiveness of schedules and office systems, resulting in streamlined workflows and increased productivity
- Utilized strong relationship management skills to maintain positive, professional communication with customers and stakeholders, fostering enduring relationships and ensuring high levels of customer satisfaction
- Expertly evaluated floral designs, selecting the best flora and foliage to create stunning arrangements, pricing arrangements appropriately, and seamlessly ordering flowers and supplies to meet customer demand.
Human Resource Coordinator
Pradia Collaborative Solutions
Denver, CO
05.2012 - 01.2014
- Offered exceptional first-level support on a wide range of critical HR issues, including compensation, benefits, payroll, and employee relations, delivering expert guidance and assistance to resolve challenges and ensure employee satisfaction
- Collaborated seamlessly with cross-functional internal teams to identify and resolve data issues, leveraging exceptional communication and problem-solving skills to streamline workflows and optimize performance
- Meticulously maintained employee files, complaints, and data entry, creating high-quality documents to support HR and administrative functions
- Conducted comprehensive onboarding processes, including criminal background checks, orientation, and training, to ensure that all new hires were fully equipped and ready to succeed in their roles
- Significantly reduced office expenditures by a remarkable 30%, expertly implementing controls on supplies and standardizing ordering procedures to drive cost savings and enhance organizational efficiency.
Assistant Store Manager
Walgreen
Denver, CO
05.2008 - 05.2012
- Work alongside the leading staff of a retail establishment and perform tasks such as training staff, maintaining supplies, displaying products, serving customers, monitoring competition, promoting sales, and writing reports
- Properly managed all store costs to maximize store profitability and achieve margin budgets
- Responsible for cross-merchandising products which led to increased margins and sales of numerous product groups.
Education
Associate's Degree - Business Management
Parks/Everest College
01.2002
Skills
- Proficient with Microsoft Suite - Excel,Word, PowerPoint,Teams
- Problem Solving
- Strong Organizational Skills and attention to Detail
- StrongClerical and Customer Service
- Proficient in Computers
- Teamwork
- Leadership
- Time Management
- Adaptability
- Strong communication skills, verbal and written
- Strong Customer Service
- Strong Teamwork
- Risk and compliance
- Drove cross-functional collaboration exceeding expectations
- Championed a customer centered improvement initiative, gaining senior leadership buy-in
- Cultivated a culture of unity and mission alignment, improving efficiency by 40%
- Design
- Social Media Marketing
- Content Creation
References
References available upon request.
Timeline
Administrative Assistant
Pradia Collaborative Solutions
09.2021 - Current
Office Support II
Denver Public School
06.2021 - Current
Business Office Manager
Gateway Home Health
03.2021 - 08.2021
Customer Service Representative
Waste Management
10.2017 - 02.2021
Human Resources Coordinator
Team Select Home Health Care
02.2014 - 09.2017
Administrator
Sophisticated Blooms
06.2013 - 01.2014
Human Resource Coordinator
Pradia Collaborative Solutions
05.2012 - 01.2014
Assistant Store Manager
Walgreen
05.2008 - 05.2012
Associate's Degree - Business Management
Parks/Everest College
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