Dina Quigley
Franklin Square,NY
Summary
Professional Medical Receptionist with experience in office administration, patient relations, medical terminology, and calendar management. A proven track record of managing front-office operations in a fast paced clinical environment.
Overview
33
33
years of professional experience
Work History
Medical Receptionist
Cardiovascular Consultants Of Long Island
05.2023 - Current
- Help patients complete necessary medical forms and documentation.
- Coordinate patient scheduling, check-in, check-out and take co-payments and balances for billing.
- Manage high call volumes for multiple physicians, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Checked patient insurance, demographic, and health history to keep information current.
- Scanning all documents into patient charts
- Maintain a well organized personal area to work officiently
Medical Receptionist
Long Island Cardiovasular Consultants, PC
01.2019 - 04.2023
- Support front office operations for a medical practice with over 100 + daily patients
- Field phone inquiries for new and existing patients, manage appointments, scheduling and managing medical records
- Coordinate with physicians, registered nurses, medical assistants and office staff to enhance patient flow
- Oversees insurance verification and collect payments such as co-pays and balances
- Adhere tom all HIPPA guidelines and policies
- Train and assist new hires
- Check patient in and out
- Maintained a well organized workspace
- Responsible for tracking and obtaining medical records
- Communicating important health information directly to physicians
Hair Salon Assistant
Two Sisters Hair Salon
03.1992 - 05.2020
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Prepared clients for hair cuts
- Assisted with shampooing and hair coloring
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Responsible for maintaining salon inventory and selling products
- Knowledge of all applicable government-approved laws and OSHA regulations
Education
High School Diploma -
Franklin K. Lane High School
Brooklyn, NYSkills
- Appointment management
- Reminder calls
- Letter preparation
- EMR / EHR ECW
- Internal medicine and Cardiology knowledge
- Excellent Customer service
- Front desk operations
- Insurance verification
- leadership
- Multitasking
- Patient intake
- Work flow organizatioon
- Time management
Timeline
Medical Receptionist
Cardiovascular Consultants Of Long Island
05.2023 - Current
Medical Receptionist
Long Island Cardiovasular Consultants, PC
01.2019 - 04.2023
Hair Salon Assistant
Two Sisters Hair Salon
03.1992 - 05.2020
High School Diploma -
Franklin K. Lane High School
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