Dina Rodriguez
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Careful E-Commerce Personal Shopper with 4 years rapidly and effectively delivering quality merchandise to discerning customers. Meticulously adheres to client requests. Tirelessly addresses discrepancies and stock issues. Dedicated to serving as customers' direct proxy in purchasing ideal items without physically visiting retail locations.
Overview
13
13
years of professional experience
Work History
Store/Price Integrity Clerk
Kroger
06.2023 - Current
- Trained in digital curation, metadata, digital libraries, electronic records management and big data analytics.
- Worked with technology-based data collection in formats such as HTML, JPEG .
- Verified data quality and checked source documents for accuracy.
- Used computer-based tools for technology-based and automated data collection.
- Responded to requests for information, accessed relevant files and maintained compliance with data integrity and security policies.
E-Commerce Personal Shopper
Kroger
07.2019 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
Starbuck Lead
Kroger
08.2010 - 07.2019
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Education
No Degree -
John A Logan College
Carterville, ILSkills
- Multitasking Abilities
- Problem-Solving
- Dependable and Responsible
- Attention to Detail
- Organizational Skills
- Cultural Awareness
- Microsoft Excel
- Microsoft Outlook
- Strategic Sales Knowledge
- Microsoft Office Suite
- Customer Service
American Sign Language
I have the knowledge of American Sign Language. I was an certified interpreter for the deaf in the school education. I have worked in the Deaf education school for over thirteen years. I have been involved with deaf and hard of hearing for many years and I still continue to be involve with the community.
Languages
English
Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Store/Price Integrity Clerk
Kroger
06.2023 - Current
E-Commerce Personal Shopper
Kroger
07.2019 - Current
Starbuck Lead
Kroger
08.2010 - 07.2019
No Degree -
John A Logan College