Summary
Overview
Work History
Education
Skills
References
Timeline
SalesAssociate

DINA SHAFEI CORTEZ

San Dimas,CA

Summary

Goal oriented individual who is known for proving excellent performance in the work environment. Working in customer service for 4+ years has given me the opportunity to gain knowledge in the workplace and develop outstanding customer service skills. My goal in the workplace is to learn and expand my knowledge in order to grow in the company.

Overview

5
5
years of professional experience

Work History

Sales Associate

Ross Dress For Less
San Dimas, CA
06.2018 - Current
  • Working in sales for 4 years has prepared my development in engaging with customers and deliver great communication skills.
  • My job as front end supervisor is to supervise my coworkers and be a leader by demonstrating friendly customer service, being organized and efficient.

Shift Leader

SUBWAY®Restaurants
San Dimas, CA
04.2015 - 09.2016
  • Delivered outstanding leadership to team members to better the company.
  • Mentoring new employees with the knowledge of the workplace.
  • Developed high quality customer service and resolved customer complaints to satisfy our customers.

Education

AA degree - Nursing

Citrus College
Glendora, CA
12.2021

Highschool Diploma -

Calvary Baptist Schools
La Verne, CA
06.2014

Skills

    • Team player
    • Leader
    • Works well under pressure
    • Problem solver
      • Direct calls/messages
      • Problem-solving skills
      • Excellent people skills

References

  • Josue Martinez- Subway Manager (626) 736-0856
  • Karen Hernandez - Ross Manager (657) 900-6897
  • Stephanie Martinez- Ross Assistant Manager (626) 374-9581

Timeline

Sales Associate

Ross Dress For Less
06.2018 - Current

Shift Leader

SUBWAY®Restaurants
04.2015 - 09.2016

AA degree - Nursing

Citrus College

Highschool Diploma -

Calvary Baptist Schools
DINA SHAFEI CORTEZ