Office professional prepared for this role with comprehensive experience in administrative functions, scheduling, and office management. Excels as a team player and adapts readily to changing needs, proficient in communication and organizational skills and highly valued by employers.
Experienced with managing office operations, scheduling, and administrative tasks.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Plant Office Administrator
Vulcan Materials
12.2019 - 06.2025
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained electronic and paper filing systems for easy retrieval of information.
Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
Tracked office supplies and restocked low items to keep team members on-task and productive.
Contributed to a positive work environment by fostering strong working relationships among colleagues.
Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Handled onboarding process for incoming truck drivers.
Maintained owner and driver records.
Monitored driver and truck owner documents to avoid expirations
Child Care Case Manager
Middle Rio Grande
11.2013 - 12.2019
Assessment of Child Care applications to determine eligibility of child care services.
In office and phone appointments to gather appropriate documents for eligibility
Calculated earnings to determine appropriate daycare monthly fees.
Reviewed college schedule and work schedule to determine full-time or part-time care.
Communicated with daycares for enrollment vacancy and client attendance for compliance requirements.
Child Support Officer
Office of the Attorney General of Texas
04.1997 - 11.2013
Researched legal, financial, and other records to obtain data needed to secure and enforce child support cases.
Calculated child support obligations and debts.
Explained policies, procedures and instructions to parents.
Calculated child support obligations and debts to initiate collection actions.
Performed case management tasks to enforce court-ordered child support obligations.
Evaluated income and expense data of non-custodial parents to determine support capability.
Located parents for gaining child support and prepared records of payments.
Provided genetic testing to determine paternity needs.
Interviewed involved parties to confirm facts, verify data, and locate persons and financial assets.
Executed collection calls and written or in-person interactions to solicit child support payments on overdue accounts.
Monitored cases for support order compliance and made adjustments.
Assisted courts during proceedings by providing relevant evidence related to the financial capacity of non-custodial parents.