Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dina Villalobos

Woodbridge,VA

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

17
17
years of professional experience

Work History

Business Finance Manager

TFS/ Howard University
04.2022 - Current
  • Prepared and monitor budgets by establishing schedules, collecting, analyzing and consolidating financial data.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Processed invoices and contacted appropriate parties for timely payment receipt.
  • Created organizational structures to improve accounting and finance functions.
  • Researched and facilitated software integration to streamline accounting and financial processes.
  • Create and implement processes and procedures.
  • Coach and develop employees.
  • Review and execute procurement requests.
  • Build financial models.
  • Protect assets by establishing, monitoring and enforcing internal controls.
  • Develop analysis, projections, reports and presentations necessary to support the business needs.



District Operations Manager

Credit Corp. Of Virginia
11.2019 - 03.2022
  • Collaborated with cross-functional teams to align operations with corporate objectives.
  • Traveled to over 23 locations to manage each store and perform reviews of individual managers and employees.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Developed processes to save on costs and prevent losses.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruit, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Conducted monthly audits to ensure every loan endured loss prevention method to ensure customer legitimacy.
  • Manage a 12 million dollar portfolio of investments.

Operations Director

Washington Commander Football Team/ Fedex Field
02.2016 - 11.2019
  • Led, supervised and provided strategic direction for workforce of 135 employees.
  • Evaluated overall performance of teams by gathering, analyzing and interpreting self-created KPI data metrics.
  • Coordinated restoration, upkeep, orders of facility materials, and preventative maintenance efforts during off and on seasons between various groups, i.e. painters, plumbers, cleaning staff, construction workers, night managers.
  • Create and establish budget, reporting, planning, and internal auditing of equipment, supplies, materials.
  • Negotiated up to 28% decrease in 16 contracts and leases, per season.
  • Created KPIs based on productivity of maintenance procedures, developed Microsoft Excel spreadsheet to measure costs and quantity of equipment, supplies, construction materials.


District Operations Manager

Rent A Center Retail Stores
03.2006 - 02.2016
  • Oversaw sales & account management for 18 locations with volume of 6 million dollars in monthly revenue.
  • Assisted in recruiting, hiring and training of team members.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Initiated a culture of trust, excellency and accountability by understanding individual managers’ needs, motivations retaining over 80% of top performers, providing opportunities for self-development and career advancement.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Tracked weekly sales to develop detailed reports for senior leadership.
  • Surpassed business sales targets by devising, deploying and optimizing sales strategies.
  • Grew YOY sales 15 million by consistently meeting and exceeding quotas.

Education

Bachelor of Science - Accounting And Business Management

CEDAC
Tegucigalpa, Honduras

Skills

  • P&L Tracking
  • Financial Budgeting and Revenue Growth
  • Customer Relationship Development
  • Financial Analysis
  • Budgeting and Expenditures
  • Business Development and Planning
  • Inventory Control
  • Recruiting, Hiring, Coaching a Development
  • Microsoft Office Suite Expertise
  • Bilingual English and Sapnish
  • Project Planning
  • Revenue Generation
  • Process Improvement

Accomplishments

  • Surpassed Profit & Loss metrics which increased growth beyond company-wide standard by 35-45%.
  • Negotiated up to 28% decrease in 16 contracts and leases, per season.
  • Developed new business strategies for business growth and revenue generation for 15 million dollar company.
  • Awarded recognition into the Million Dollar Club for achieving over a million dollar revenue (2012 – 2016).
  • Awarded “Best District Manager” out of 45 individuals due to achieving YoY over 30% profit several years in a row.

Timeline

Business Finance Manager

TFS/ Howard University
04.2022 - Current

District Operations Manager

Credit Corp. Of Virginia
11.2019 - 03.2022

Operations Director

Washington Commander Football Team/ Fedex Field
02.2016 - 11.2019

District Operations Manager

Rent A Center Retail Stores
03.2006 - 02.2016

Bachelor of Science - Accounting And Business Management

CEDAC

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Dina Villalobos