Summary
Overview
Work History
Education
Skills
Timeline

DINA WILLIAMS

Manteca,CA

Summary

Dynamic professional with a proven track record of enhancing warehouse efficiency and profits at Amazon and Romano's Macaroni Grill. Expert in dock equipment operation and team management, demonstrated by streamlining loading processes and fostering a culture of safety and productivity. Achieved high customer ratings and significantly improved operational workflows, showcasing a blend of hard and soft skills.

Overview

17
17
years of professional experience

Work History

IB/OB Dockworker

Amazon
01.2022 - Current
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient daily shipments.
  • Collaborated with associates to complete tasks efficiently and safely, improving overall productivity.
  • Utilized various tools and equipment safely, including forklifts, jacks, destufit, and ladders, resulting in efficient material movement throughout the dock.
  • Improved warehouse efficiency by organizing and maintaining a clean dock area.
  • Prevented load shifting or damage by using wrapping and strapping techniques.
  • Streamlined loading and unloading processes for faster turnaround times on freight.
  • Coordinated closely with managers and leads to address any issues or concerns promptly, enabling swift resolution of problems as they arose.
  • Reduced workplace accidents by implementing proper lifting, loading, unloading techniques and adherence to safety guidelines.
  • Opening/closing dock doors safely and efficiently.

Rideshare Driver

Uber
11.2012 - 10.2022
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Boosted earnings through efficient route planning and strategic scheduling of rides.
  • Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
  • Adhered to all safety regulations and traffic laws while driving.

Restaurant Manager

Romano's Macaroni Grill
07.2008 - 11.2012
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Motivated staff to perform at peak efficiency and quality.
  • Maintained meticulous financial records, enabling accurate budgeting and financial planning.

Education

AAS - Medical Assisting

Western Career College , Walnut Creek, CA

Skills

  • Warehouse safety
  • Dock equipment operation
  • Loading and unloading
  • Workplace cleanliness
  • Team management
  • Inventory control and record keeping
  • Staff scheduling
  • Schedule coordination
  • Supervisory skills
  • Purchasing and cost control
  • Proven sales record

Timeline

IB/OB Dockworker - Amazon
01.2022 - Current
Rideshare Driver - Uber
11.2012 - 10.2022
Restaurant Manager - Romano's Macaroni Grill
07.2008 - 11.2012
Western Career College - AAS, Medical Assisting
DINA WILLIAMS