DINA WILLIAMS

Work History

Amazon

01.2022 - Current

Loaded, unloaded, and sorted cargo as part of accurate and efficient daily shipments.
Collaborated with associates to complete tasks efficiently and safely, improving overall productivity.
Utilized various tools and equipment safely, including forklifts, jacks, destufit, and ladders, resulting in efficient material movement throughout the dock.
Improved warehouse efficiency by organizing and maintaining a clean dock area.
Prevented load shifting or damage by using wrapping and strapping techniques.
Streamlined loading and unloading processes for faster turnaround times on freight.
Coordinated closely with managers and leads to address any issues or concerns promptly, enabling swift resolution of problems as they arose.
Reduced workplace accidents by implementing proper lifting, loading, unloading techniques and adherence to safety guidelines.
Opening/closing dock doors safely and efficiently.

Uber

11.2012 - 10.2022

Built and maintained positive relationships with passengers by providing friendly and professional service.
Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
Boosted earnings through efficient route planning and strategic scheduling of rides.
Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
Adhered to all safety regulations and traffic laws while driving.

Romano's Macaroni Grill

07.2008 - 11.2012

Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Verified prepared food met standards for quality and quantity before serving to customers.
Motivated staff to perform at peak efficiency and quality.
Maintained meticulous financial records, enabling accurate budgeting and financial planning.