Summary
Overview
Work History
Education
Skills
Timeline
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Dina WIllson

Port Orange,FL

Summary

Dynamic leader with a proven track record at RREMC Restaurants, enhancing operational efficiency and customer satisfaction. Skilled in staff management and financial reporting, I've driven profitability and team development. My strategic approach to inventory control and customer retention has consistently delivered positive outcomes, showcasing a blend of hard and soft skills essential for organizational growth.

Professional with solid background in management and operations, ready to excel in leadership. Known for strong team collaboration, adaptability, and achieving tangible results. Skilled in strategic planning, staff development, and operational efficiency. Trusted for reliability and effective problem-solving in dynamic environments.

Overview

24
24
years of professional experience

Work History

Assistant General Manager

RREMC Restaurants
01.2017 - Current
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Developed and executed strategies to improve guest experience, resulting in positive customer reviews and increased repeat business.

General Manager of Operations

Pepper Palace
01.2014 - 01.2017
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
  • Led team to achieve key performance indicators and drive positive results across the organization.
  • Recruited, hired, and provided strategic direction to a team of 15 to maximize productivity and setting team up for success.
  • Designed and implemented new training material, sales incentives, and store procedures to increase moral and organization.
  • created effective marketing material and strategic merchandising, and

Finance Manager

1st Pay Day Loan
01.2001 - 01.2005
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
  • Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
  • Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
  • Mentored junior finance staff, fostering professional development and strong team dynamics.
  • Optimized cash flow with diligent monitoring of accounts receivable and payable.

Education

Bachelor of Science - Financial Management

The Ohio State University
Columbus, OH
02-1996

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Training and development background
  • Budget control
  • Sales techniques
  • Sales forecasting
  • Financial reporting
  • Vendor relationship management
  • Customer retention

Timeline

Assistant General Manager

RREMC Restaurants
01.2017 - Current

General Manager of Operations

Pepper Palace
01.2014 - 01.2017

Finance Manager

1st Pay Day Loan
01.2001 - 01.2005

Bachelor of Science - Financial Management

The Ohio State University

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Dina WIllson