Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dinah Drake

Clarksville,TN

Summary

Dynamic and dedicated professional with a strong background in early childhood education at Kids Stuff and More Daycare. Proven ability to implement engaging, play-based learning strategies while excelling in effective communication and conflict resolution. Committed to fostering children's development and enhancing their educational experiences. Proficient in Microsoft Office Suite and digital collaboration tools.

Overview

6
6
years of professional experience

Work History

Day Care Assistant Teacher

Kids Stuff and More Daycare
Clarksville , TN
02.2025 - Current
  • Planned and executed lessons utilizing diverse teaching strategies to accommodate varied student needs.
  • Organized activities fostering physical, mental, and social development in children.
  • Participated in professional development sessions on early childhood education best practices.
  • Implemented hands-on, play-based learning strategies to enhance experiential education.
  • Identified early signs of emotional and developmental issues, promptly communicating concerns to parents.
  • Conducted observations for signs of illness, injury, or learning challenges in children.
  • Established safety protocols by removing hazards and defining boundaries for a secure environment.
  • Assisted with daily routines, including toileting, feeding, and nap supervision.

Healthcare Representative

Teleperformance
09.2024 - 11.2024
  • Assisted clients with healthcare-related inquiries and issues in a professional manner.
  • Verified compliance with HIPAA regulations to maintain confidentiality of sensitive information.
  • Provided accurate information about policies and services to resolve customer concerns.
  • Documented client interactions and updates efficiently in internal systems.
  • Leveraged tools like Zoom, Microsoft Teams, and Google Meet for effective remote communication.

Crew Member

McDonald's
Clarksville, TN
05.2024 - 07.2024
  • Greeted customers and ensured a welcoming environment.
  • Adhered to food safety regulations and company standards.
  • Prepared menu items with accuracy and speed.
  • Operated cash registers and drive-thru systems efficiently.
  • Addressed and resolved customer complaints to ensure satisfaction.

Team Member

Sheetz
Durham, NC
02.2024 - 05.2024
  • Provided excellent customer service, ensuring positive experiences.
  • Prepared food and beverages to precise customer specifications.
  • Managed transactions and ensured adherence to sales regulations.
  • Maintained cleanliness in store, kitchen, and dining areas.
  • Restocked inventory to ensure consistent product availability.

Crew Member

McDonald's
Carthage, NY
05.2023 - 08.2023
  • Delivered friendly service to customers, enhancing satisfaction.
  • Follow strict food preparation and safety protocols.
  • Supported team operations by managing tasks efficiently.

Work Study Student

North Carolina Central University
Durham, NC
08.2022 - 04.2023
  • Answered and routed incoming calls to appropriate departments.
  • Welcomed and assisted visitors to the office.
  • Coordinated social media posts to boost campus engagement.
  • Collaborated on campus-wide projects and organized files.

Summer Associate

AAFES Exchange Service
APO, AP
06.2019 - 08.2019
  • Provided exceptional customer service, exceeding expectations.
  • Managed inventory and restocked shelves.
  • Received and stored incoming merchandise per procedures.
  • Enhanced store appearance with effective display techniques.

Education

Bachelor of Science - Criminal Justice

North Carolina Central University
Durham, NC
05-2026

High School Diploma -

Humphreys High School
APO, AP
06.2021

Skills

  • Microsoft Office Suite proficiency
  • Digital collaboration tools
  • Time management and organization
  • Social media marketing
  • Conflict resolution and problem-solving
  • Adaptability in remote work
  • Customer service excellence
  • Attention to detail and compliance
  • Effective communication
  • Gross motor skills development
  • Data entry

Timeline

Day Care Assistant Teacher

Kids Stuff and More Daycare
02.2025 - Current

Healthcare Representative

Teleperformance
09.2024 - 11.2024

Crew Member

McDonald's
05.2024 - 07.2024

Team Member

Sheetz
02.2024 - 05.2024

Crew Member

McDonald's
05.2023 - 08.2023

Work Study Student

North Carolina Central University
08.2022 - 04.2023

Summer Associate

AAFES Exchange Service
06.2019 - 08.2019

Bachelor of Science - Criminal Justice

North Carolina Central University

High School Diploma -

Humphreys High School

Similar Profiles

CREATE PROFILE