Dinah Henley

• Removed trash, debris and other waste materials from premises.
• Handled equipment, chemicals, and materials properly and with caution.
• Organized and used industrial cleaning products following strict safety procedures.
• Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
• Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
• Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
• Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
• Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
• Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.

I love being around the deep rich smell of leather. I would always tell my granddad im going to work at Bermans as soon as I get old enough to work there . i was so proud of myself for winning a eassay contst and being apart of the Million Dollar Club

Members criteria to be apart of that was to have made over a 100 thousand dollars in sales in less than a year

• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Rotated merchandise and displays to feature new products and promotions.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.