DINAH PREVOST
Dallas
Summary
Knowledgeable housekeeping familiar with hospital operations, cleaning procedures and health and safety regulations. Self-starting Custodian with team player mentality. Skilled at staying on task and meeting deadlines. Dependable Janitor with comprehensive background in cleaning services and grounds maintenance. Exceptional attendance record. Reliable custodian dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Salvation Army Family Store
02.2021 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Health Care Assistant
Trinity Angels Healthcare Services
08.2019 - 01.2021
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
Package Scanner
UPS
08.2017 - 04.2018
- Increased package scanning efficiency by utilizing advanced scanning equipment and software.
- Served as a reliable team member, consistently arriving to work on time, prepared, and ready to contribute to daily operations and overall team success.
- Adhered to strict quality control standards while performing daily tasks, resulting in fewer errors and increased customer satisfaction.
- Managed time effectively, balancing multiple tasks and maintaining high levels of productivity during periods of both low and high shipment volume.
- Reduced package misrouting incidents by maintaining thorough knowledge of shipping codes and procedures.
Education
No Degree - Medical Assistant
Texas School of Business
Houston, TX05.1998
GED -
Laporte High School
La Porte, TX05.1984
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
- Customer Relations
- Retail Operations
- Team Building and Leadership
- Store operations
- Work Planning and Prioritization
Accomplishments
i am experience in customer service and I am a very hard worker ,always look for extra task, A teamplayer and very ,effcient and work with urgency and cleaniness
Timeline
Assistant Store Manager
Salvation Army Family Store
02.2021 - Current
Health Care Assistant
Trinity Angels Healthcare Services
08.2019 - 01.2021
Package Scanner
UPS
08.2017 - 04.2018
No Degree - Medical Assistant
Texas School of Business
GED -
Laporte High School