Dinahlee Solis, NRCMA
Dallas,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. I am an active and a devoted worker that will provide a healthy work environment and team player attitude. My passion is providing the best patient care and help others in any way that I can as it is fulfilling. I bring a strong work ethic, positive attitude and I can adjust in new challenges.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical-assistant
Ut Southwestern Medical Center
12.2018 - Current
- Collected and documented patient medical information such as blood pressure and weight.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed EKG's and other tests based on patient
- Assist with IUI procedures
- Assist with SIS procedures
- Assist with EMB procedures
- Completed POCT Hemoglobin A1C
- Completed POCT Pregnancy Test
- Performed Immunizations
- Performed Ear lavage
- Completed Urinalysis
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Certified Medical Assistant
Healthcare Associates Of Texas
05.2017 - 12.2018
- Documented vital signs and health history for patients in clinic and hospital environments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted nurses with starting IV's in order to perform IV therapy.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations..
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Completed EKGs and other tests based on patient presentation in office.
- Measured patient spirometry.
- Performed Nephropathy test
- Performed ABI Scans
- Completed Hemoglobin A1C's
- Performed injections
- Assisted Medicare patients with healthcare information
Certified Medical Assistant
Rainbow Children's Clinic
04.2014 - 05.2017
- Documented vital signs and health history for patients in clinic and hospital environments.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted in the accurate diagnosis of allergies by performing skin prick tests, intradermal tests, and patch tests on patients.
- Provided training for new staff members on proper skin test administration techniques, ensuring consistent service delivery across the clinic.
- Implemented an effective system for tracking patient progress which increased overall success rate.
- Managed inventory of allergenic extracts used for testing purposes, ensuring adequate supply levels at all times while reducing waste.
- Increased patient satisfaction by addressing concerns and answering questions related to allergy testing procedures.
- Supported physicians in creating personalized treatment plans for patients with allergies and asthma-related conditions.
- Assisted in developing educational materials that helped patients better understand their allergies and treatment options.
- Educated patients on allergen avoidance strategies and self-management techniques for allergic reactions, improving overall quality of life.
- Operated and maintained medical equipment used to diagnose and treat patients.
- Advised patients and families on health topics pertinent to care and treatment.
Front Desk Receptionist
Rainbow Childrens Clinic
04.2014 - 05.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Developed strong working relationships with team members, fostering a positive work environment.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Trained new team members on company procedures, customer service and issue resolution.
- Confirmed appointments, communicated with clients, and updated client records.
Certified Medical Assistant
Oakcliff Family Healthcare
09.2012 - 03.2014
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Performed series of test on patients such as: EKG's, spirometry test, bladder scans, bone density scans, and hemoglobin a1c's.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Education
Medical Assisting
Fortis Institute
Grand Prairie, TX06.2012
Skills
- HIPAA Compliance
- EMR / EHR
- Direct Patient Care
- Phlebotomy
- Reliable team player
- Procedure Assistance
- CPR
- Compassionate
- Immunization Administration
- Medical Procedures
- Sterilization techniques
- Equipment Sterilization
- Medical supply inventory
- Trustworthy companion
- Adaptable
- OB/GYN procedures
- Professional Bedside Manner
- Emergency Response Preparedness
- Companionship and emotional support
Certification
- CMA - Certified Medical Assistant
Timeline
Medical-assistant
Ut Southwestern Medical Center
12.2018 - Current
Certified Medical Assistant
Healthcare Associates Of Texas
05.2017 - 12.2018
Certified Medical Assistant
Rainbow Children's Clinic
04.2014 - 05.2017
Front Desk Receptionist
Rainbow Childrens Clinic
04.2014 - 05.2017
Certified Medical Assistant
Oakcliff Family Healthcare
09.2012 - 03.2014
Medical Assisting
Fortis Institute