Summary
Overview
Work History
Education
Skills
Professional Presentation
Timeline
Generic

Dina L. Mireles

Austin,TX

Summary

Accomplished student advocate with fifteen years of combined experience in education, program coordination, and leadership. Proven expertise in student development and strategic goal-setting to enhance success. Strong leadership skills that align educational objectives and foster stakeholder communication. Ready to leverage an extensive background in education for further career opportunities.

Overview

15
15
years of professional experience

Work History

National Manager of Alumni Affairs

IDEA Public Schools
Austin, TX
01.2022 - 01.2025
  • Facilitated support for over 1,000 college juniors and seniors nationwide through establishment of cohort goals and execution of strategies for academic success and retention to enhance 4- and 6-year graduation rates.
  • Enhanced student persistence and ensured degree completion through virtual and in-person coaching, behavioral nudging, targeted outreach, and connections to campus resources.
  • Streamlined data trackers and analyzed metadata to develop targeted campaigns and strategies for academic success regarding course registration, FAFSA submission, and graduation application submissions.
  • Implemented and supervised re-enrollment campaigns, facilitating student journey from initial interest through re-enrollment process and onto graduation pathway.
  • Engaged with the college partnerships team to collect precise data from partner colleges and facilitate student awareness of career development opportunities via IDEA Public Schools and higher education institutions.
  • Coordinated efforts with college persistence, college completion, and alumni funding teams to attain goals of 25% four-year and 51% six-year college completion rates.
  • Collaborated with IDEA campus stakeholders to establish best practices ensuring students matriculate to college with a through-college mindset.
  • Partnered with higher education stakeholders to elevate support initiatives for IDEA alumni.

Admissions Application Review Specialist

The University Of Texas At Austin
Austin, TX
08.2021 - 01.2022
  • Evaluated fall undergraduate applications through a comprehensive holistic review process for the Office of Admissions.
  • Rendered admission decisions based on thorough analysis of applications.
  • Assessed specialized admissions categories, reviewing unique criteria alongside academic credentials, recommendations, activities, essays, and applicant backgrounds.
  • Maintained confidentiality and exercised discretion throughout application reviews.
  • Participated in training sessions and weekly meetings to foster collaboration and knowledge sharing.
  • Exercised strict attention to detail while meeting evaluation deadlines.
  • Contributed to Enrollment Management and First Year Admissions objectives.

Academic Success Coach

Orbis Education/Concordia University Texas
Austin, TX
08.2021 - 12.2021
  • Delivered proactive academic advising and coaching for all Accelerated Bachelor of Science in Nursing students.
  • Coordinated development of individualized education plans while monitoring student progression and retention.
  • Facilitated conflict resolution by moderating grievances related to academic appeals and readmissions.
  • Analyzed data across multiple systems, including Salesforce, and generated reports on student outcomes.
  • Enhanced cross-departmental communication through presentations to staff and administration.

Associate Director

St. Edward's University
Austin, TX
08.2018 - 09.2020
  • Supervised daily performance and training for Academic Advising team of eight members.
  • Directed operations for Freshman Academic Success Team, implementing student-centered advising model.
  • Evaluated student outcomes data to elevate coaching effectiveness and directed assessment processes reviewing program efficiency and student satisfaction.
  • Coordinated interdisciplinary collaborations to improve academic offerings and support services.
  • Cultivated relationships with Admissions, faculty, and Student Life to promote student success.
  • Facilitated hiring and onboarding of top-level employees, enhancing depth and talent within highly skilled team.
  • Advised university leadership on strategic planning and long-term goals.

Academic Advisor and Instructor

St. Edward's University
Austin, TX
09.2015 - 08.2018
  • Guided first-year freshmen with program information and resources to enhance academic progress.
  • Empowered students to develop individualized education plans tailored to their goals.
  • Scheduled meetings with at-risk students to strategize grade improvement and broaden learning opportunities.
  • Collaborated with Admissions, Orientation teams, and Honors Director for campus events promoting student success and retention.
  • Facilitated planning and execution of training sessions for new academic success coaches.
  • Instructed two First-Year Seminars and the Effective College Learning Seminar.

Academic Advisor

The University Of Texas At Austin
Austin, TX
08.2012 - 08.2015
  • Advised students in the School of Nursing and the Moody College of Communication, assisting students in developing four-year plans and academic goals.
  • Led four First-Year Interest Groups, supervised four peer mentors, and organized and implemented peer mentor training.
  • Organized and delivered prospective freshman and transfer information sessions in coordination with Admissions, and assisted Career Services in the preparation and facilitation of mock interviews for Nursing students.
  • Facilitated scheduling and coordination of 30 Communication First-Year Interest Groups, ensuring seamless operations.
  • Co-directed a welcome event for 600 incoming Communication students.






Academic Advisor and Instructor

The University of Texas at San Antonio
San Antonio, TX
04.2010 - 08.2012
  • Advised students on provisional status in developing educational degree plans, exploring majors, and implementing learning strategies.
  • Coordinated and facilitated Classroom Outreach Program, Sophomore Day, and annual academic recognition event for 100 students.
  • Taught Freshman Seminar while supervising a peer mentor to enhance student engagement.
  • Received Excellence Award in 2011 for outstanding contributions to student success.

Education

Master of Education - Educational Leadership- Higher Education

The University of Texas At San Antonio
San Antonio, TX
12.2009

Bachelor of Arts - English

Texas State University
San Marcos, TX
08.2002

Skills

  • Adaptability
  • Communication and collaboration
  • Problem solving
  • Relationship building
  • Student development and mentorship
  • Salesforce, Slate, Canvas, Blackboard

Professional Presentation

Mireles, D. & Martinez, R. (February 2018). Free-Range Advising: Meeting Students Where They Are, First-Year Experience Conference, San Antonio, Texas

Timeline

National Manager of Alumni Affairs

IDEA Public Schools
01.2022 - 01.2025

Admissions Application Review Specialist

The University Of Texas At Austin
08.2021 - 01.2022

Academic Success Coach

Orbis Education/Concordia University Texas
08.2021 - 12.2021

Associate Director

St. Edward's University
08.2018 - 09.2020

Academic Advisor and Instructor

St. Edward's University
09.2015 - 08.2018

Academic Advisor

The University Of Texas At Austin
08.2012 - 08.2015

Academic Advisor and Instructor

The University of Texas at San Antonio
04.2010 - 08.2012

Master of Education - Educational Leadership- Higher Education

The University of Texas At San Antonio

Bachelor of Arts - English

Texas State University
Dina L. Mireles
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