Provide impeccable service to our clients, ensuring that every client is treated according to the Dolce & Gabbana expectations.
Tailor the client experience to exceed expectations, ensuring smooth execution of the sales ceremony.
Demonstrate deep product knowledge, and communicate the brand’s heritage and values.
Build and maintain a strong client portfolio through proactive outreach and the use of clientele tools.
Support merchandising, shop floor maintenance, and visual presentation standards. Oversee the organization's sales policies, objectives, and initiatives.
Assist in merchandising and maintenance of the shop floor.
Sales Specialist
Hermes
11.2018 - 08.2022
Use walk-in traffic to cultivate new clients
Keeping up to date with client wishlists, product knowledge and trends
Utilize merchandise seasonal offering to develop targeted clients
Utilize company clienteling technology to give clients an elevated experience
Encourage communication and team selling
Assist clients with aftercare inquiries.
Woman's RTW Sales Associate
Barneys New York
04.2016 - 11.2017
Successfully developed multiple lifestyle clients
Met and exceeded weekly, monthly, and yearly sales goals
Engaged with clients while building their purchase to their full potential, according to their needs
Reached out and kept an open dialogue for future purchases, exclusive events, and new product launches
Kept a detailed client book, with information a client shared that could be relevant to build a trusting relationship
Assisted clients with in-person and virtual wardrobe styling appointments
Suggested items to clients they might not have realized they would love.