Summary
Overview
Work History
Education
Skills
Affiliations
National Association of Black Journalists
Timeline
Generic

Dineajah Austin

Communications Coordinator
Orlando,FL

Summary

Knowledgeable Communications Coordinator skilled at facilitating business operations by building successful internal and external communications plans. Proven skills in managing intranets, writing memoranda and cultivating positive media relations. Supports branding with focused and engaging copy, design, graphics, and other deliverables.

Overview

4
4
years of professional experience
5
5
years of post-secondary education

Work History

Communications Coordinator

DLR Group
Orlando, FL
11.2022 - Current
  • Build communications toolkits for use by offices to effectively leverage outside partnerships and available resources.
  • Create content for company intranet and regularly posted documents, updates and clear communications pathways.
  • Contribute to the pursuit process and on-time, brand standard compliant deliverables (statement of qualification, request for proposal response, and interviews) with supervision.
  • Contribute to sector marketing activity in support of strategic plan, including multi-channel integrated marketing campaigns, award programs, project storytelling, and marketing asset management.
  • Leverage my creative talents to write copy, execute layout, assemble presentations, and generally produce materials focused on your audience’s needs.
  • Record discovered project and people information in firm database (Vision) to ensure institutional knowledge.
  • Develop a deep understanding of DLR Group capabilities and differentiators in designated sectors.
  • Champion DLR Group as a best-in-class brand by completing comprehensive quality control checks on materials.

Proposal Writer

Alaka'ina Family Of Companies
Orlando, FL
01.2022 - 11.2022
  • Proofread copy written by colleagues to correct spelling, punctuation and grammar.
  • Worked closely with Proposal Team Members, Capture Managers, Director of Business Development, Vice President of Strategy and Development, Consultants, and the Operational Team as needed to complete the proposal effort.
    • Supported the proposal writing within a structured proposal development process.
    • Proposal writing duties included but not limited to the development, authoring, editing and production of content or entire products such as government proposals, requests for information responses, white papers, and capability statements.
    • Maintained duties in a support/lead role as required for: writing and editing; assigning/managing/soliciting inputs and content contributions from SMEs in field operations; collaborating with the proposal team to develop proposal response format and structure; working with Capture Manager, Proposal Manager and/or Director of Business Development to develop proposal outlines, compliance matrices, past performance and proposal content; managing/collecting subcontractor past performance and writing assignments to develop and submit final proposal documents.
    • Prepared and provided data calls to teaming partners related to capabilities statements, past performance, etc.
    • Interviewed SMEs and knowledge experts to gather knowledge and information to support proposals.
    • Translated technical data into meaningful customer value propositions.
    • Played a key role in proposal editing, formatting, compliance checks, final proposal assembly and delivery.
    • Developed and tracks proposal milestones related to individual work assignments.
    • Conducted/supported formal team reviews in accordance with the Shipley proposal method (pink, red, gold and final).
    • Prepared RFP summaries and compliance matrices. Enters opportunities and updates opportunities in the CRM tool and other reports as necessary.
    • Prepared proposal schedules and outlines as necessary.
    • Prepared and supported proposal kickoff meetings as required.
    • Supported Bid / No Bid Process by working with and coordinating efforts of the Capture Management team for Executive Management formal briefings.
    • Acted as a change agent through continued development, maintenance and improvement of the formal proposal development process based on corporate goals, business development objectives and growth priorities.
    • Participated in the development and maintenance of a document library that includes historical proposal documents, formal responses, section references, templates and standardized Past Performances documents.
    • Developed, updated, and conducted proposal-related training for organization as required.
    • Worked in concert with operational and capture management counterparts implementing a dynamic, flexible proposal support framework.

Content Management Specialist

Website Closers
Orlando, FL
07.2021 - 01.2022
  • Used content management system to analyze user engagement and website traffic metrics.
  • Managed content distribution to online channels and social media platforms.
  • Approved, reviewed and edited content flowing to website.
  • Led team copywriters and content writers to oversee results of job performance.
  • Utilized analytics and site metrics to determine areas of improvement.
  • Collaborated with marketing and design teams to develop and plan site content, layout and style.
  • Researched industry-related topics to create thoughtful, original content
  • Was a thought creator for new content ideas and new ways to present content
  • Created highly professional copy for a variety of platforms
  • Conceived and pitched ideas to develop the organization’s content needs
  • Communicated with Buyers and Sellers via Phone and Email
  • Coordinated and facilitated the development of all company marketing materials
  • Proofread all content before published
  • Managed all blogs and social matters, creating a constant flow of interesting items that support our various companies
  • Managed all blogs and social matters, creating a constant flow of interesting items that support our various companies (Daily management of company’s Facebook and LinkedIn accounts)
  • Wrote strong SEO copy that is indexable by search engines and have a good understanding of what a Search Engine Friendly article should look like
  • Wrote clear marketing copy and provides the reader with our vision
  • Conducted simple keyword research and use SEO guidelines to increase web traffic
  • Identified customers’ needs and gaps in our content and recommend new topics
  • Ensured all-around consistency (style, fonts, images and tone)
  • Updated website content as necessary

  • Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
  • Conducted editorial meetings with staff members to collaborate and review proposed publication suggestions.
  • Delegated and tracked each staff member's assignments and deadlines.

Education

Bachelor of Science - Journalism

St. John's University
Jamaica, NY
08.2015 - 05.2020

Skills

    Strategy implementation

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Affiliations

National Association of Black Journalists

National Association of Black Journalists

  • Organization of journalists, students and media-related professionals that provides quality programs and services to and advocates on behalf of black journalists worldwide.
  • Meet and network with other journalists of color in multiple gatherings.

Timeline

Communications Coordinator

DLR Group
11.2022 - Current

Proposal Writer

Alaka'ina Family Of Companies
01.2022 - 11.2022

Content Management Specialist

Website Closers
07.2021 - 01.2022

Bachelor of Science - Journalism

St. John's University
08.2015 - 05.2020

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Dineajah AustinCommunications Coordinator