Summary
Overview
Work History
Education
Skills
Timeline
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Dinell Whittier

Las Vegas,NV

Summary

Dedicated sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction. Exceptional knowledge of Vegas' market conditions and a extensive network of industry leading contacts.

Overview

26
26
years of professional experience

Work History

Senior Marketing Officer

Strive Interprises
02.2023 - Current
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Boosted sales revenue through the creation of compelling promotional materials and advertising strategies.
  • Optimized digital marketing efforts for improved search engine rankings and increased web traffic.
  • Spearheaded market research initiatives to identify new business opportunities and areas for growth.

Junior Marketing Associate

Strive Interprises
05.2020 - 01.2023
  • Increased brand awareness by implementing creative marketing strategies and campaigns.
  • Enhanced social media presence through consistent engagement and content creation.
  • Supported the development of company events, resulting in increased client interaction and satisfaction.
  • Conducted market research to identify trends and inform marketing decisions.

Sales Manager

Coach Store
09.2017 - 03.2020
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Streamlined sales processes for improved efficiency, resulting in higher conversion rates.

Sales Manager's Assistant

Coach Store
08.2015 - 02.2017
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Performed research to collect and record industry data.
  • Liaised between clients and vendors and maintained effective lines of communication.

Personal Assistant

Helaine Hunter-Smith Marriage & Family Therapist,
03.2011 - 07.2015
  • Enhanced executive''s productivity by managing schedules, organizing meetings, and overseeing correspondence.
  • Streamlined communication for better efficiency between executive and team members by acting as a liaison.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
  • Coordinated events and functions with attention to detail ensuring successful execution.

Administrative Assistant

Luke R. Allen Ph.D - Licensed Psychologist
04.2005 - 02.2011
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.

Customer Service Representative

Ahern Rentals
03.1998 - 01.2005
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Education

Bachelor of Science - Marketing Research

U.N.L.V
4505 S Maryland Pkwy, Las Vegas, NV 89154
1996

Skills

  • Creative Direction
  • Customer Segmentation
  • Partnership Development
  • Marketing Analytics
  • Campaign Management
  • Mobile marketing
  • CRM Management
  • Brand building
  • Google Analytics
  • Business Planning
  • Account Management
  • Human Resource Information System HRIS
  • Intuit QuickBooks
  • Client Relationship Building

Timeline

Senior Marketing Officer

Strive Interprises
02.2023 - Current

Junior Marketing Associate

Strive Interprises
05.2020 - 01.2023

Sales Manager

Coach Store
09.2017 - 03.2020

Sales Manager's Assistant

Coach Store
08.2015 - 02.2017

Personal Assistant

Helaine Hunter-Smith Marriage & Family Therapist,
03.2011 - 07.2015

Administrative Assistant

Luke R. Allen Ph.D - Licensed Psychologist
04.2005 - 02.2011

Customer Service Representative

Ahern Rentals
03.1998 - 01.2005

Bachelor of Science - Marketing Research

U.N.L.V

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Dinell Whittier