Summary
Overview
Work History
Education
Skills
Timeline
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Dinesh Chakeri

Milwaukee,WI

Summary

Customer-oriented General Manager with 7+ years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

10
10
years of professional experience

Work History

General-manager

Liquor Outlet
01.2021 - Current
  • Provided exceptional support during company-wide transitions or expansions.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced employee turnover by providing comprehensive training and fostering a positive work culture.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Launched successful marketing campaigns that increased brand awareness in the community.
  • Oversaw financial aspects of the business including budgeting, forecasting, expense management, and profit analysis.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Boosted overall store performance with strong leadership, clear communication, and consistent feedback.
  • Managed inventory levels efficiently, ensuring optimal stock availability for customers.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Analyzed market trends and competitor activities to create competitive advantages.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.

Salesforce Architect

Johnson Controls
06.2019 - 12.2020
  • Managed complex integration projects between Salesforce and external systems, ensuring seamless data flow for enhanced business insights.
  • Designed and implemented scalable applications for data extraction and analysis.
  • Continuously improved personal technical expertise through ongoing education and certifications in various areas such as Salesforce development tools, programming languages, or cloud computing platforms.
  • Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
  • Drove successful project completion by creating detailed implementation plans, managing deadlines, and coordinating resources effectively.
  • Conducted data modeling, performance and integration testing.
  • Tested functional compliance of company products.
  • Corrected, modified and upgraded software to improve performance.
  • Tested and deployed scalable and highly available software products.
  • Improved overall user experience within the organization''s Salesforce environment by conducting regular audits and recommending necessary updates or enhancements.
  • Contributed to company growth by sharing industry best practices and innovations during internal knowledge-sharing sessions or team meetings.
  • Mitigated potential risks during major system upgrades or migrations by performing thorough testing on all proposed changes before deployment to production environments.
  • Reduced manual workload for users by automating repetitive tasks through the development of custom scripts and workflows in Salesforce.
  • Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.

Salesforce Developer

Abbvie
05.2018 - 04.2019
  • Spearheaded efforts towards achieving higher levels of compliance with necessary certifications like HIPAA and GDPR by implementing proper data management policies within the Salesforce platform.
  • Assisted in troubleshooting technical issues related to Salesforce platform, providing prompt resolution to minimize downtime.
  • Ensured code quality by following best practices and conducting thorough unit testing before deployment into production environments.
  • Crafted modules, interfaces and applications through native Salesforce development.
  • Incharge of the complete Salesforce development activities for the organization after the initial package deployed by Salesforce.com.
  • Tested and deployed scalable and highly available software products.
  • Analyzed work to generate logic for new systems, procedures and tests.
  • Identified and supported business process requirements and development needs.
  • Developed customized reports and dashboards for various departments, enabling better decisionmaking.

Assistant Store Manager

Express Liquor
08.2014 - 03.2018
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Fostered a culture of open communication within the team, allowing for swift identification of issues requiring attention or intervention.
  • Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
  • Drove staff to exceed promotional objectives by motivating closings through contests and other motivational strategies.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
  • Monitored inventory to keep store stocked with necessary items and avoid running out of in-demand products.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Mentored new sales associates to contribute to store's positive culture.
  • Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
  • Promoted customer engagement by conducting surveys on shopping experiences and incorporating feedback into ongoing improvement initiatives.
  • Reduced transaction errors with thorough daily audits of cash drawers and regular monitoring of cashier performance.

Education

Master of Science - Computer Science And Programming

Concordia University Wisconsin
Mequon, WI
05.2017

Bachelor of Science - Electrical, Electronics And Communications Engineering

JNTU
Hyderabad
05.2012

Skills

  • Revenue Generation
  • Adaptability
  • Analytical Skills
  • Project scope
  • Budget Analysis
  • Team building
  • Business Administration
  • Human Resources
  • Business Development
  • Financial Planning
  • Team training and development
  • P&L Administration
  • Payroll Administration and Timekeeping
  • Operations Management

Timeline

General-manager

Liquor Outlet
01.2021 - Current

Salesforce Architect

Johnson Controls
06.2019 - 12.2020

Salesforce Developer

Abbvie
05.2018 - 04.2019

Assistant Store Manager

Express Liquor
08.2014 - 03.2018

Master of Science - Computer Science And Programming

Concordia University Wisconsin

Bachelor of Science - Electrical, Electronics And Communications Engineering

JNTU

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Dinesh Chakeri