- Designed and deployed a sales performance dashboard in Power BI, helping leadership track KPIs across regions, resulting in a 15% increase in sales in Q3.
- Conducted customer churn analysis using Python (logistic regression), enabling the marketing team to launch a targeted campaign that reduced churn by 12%.
- Automated monthly reporting processes using Excel and SQL, cutting manual effort by 40% and improving accuracy.
- Collaborated with product and engineering teams to clean, validate, and interpret A/B testing results.
- Delivered insights on customer behavior through cohort analysis and segmentation, influencing product roadmap decisions.
PROJECTS
Customer Retention Strategy
- Tools: Python, SQL, Power BI
- Created a model to identify customers at risk of churn and proposed retention strategies that improved customer retention by 10%.
. Inventory Optimization Analysis
- Tools: Excel, Power BI
- Analyzed slow-moving products and warehouse stock levels, leading to a 20% reduction in holding costs.
Marketing Campaign ROI Dashboard
- Tools: Power BI, SQL
- Built a dashboard tracking campaign performance by channel and region, which helped reallocate budget to high-performing campaigns