Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dineyshka De Jesus Sanchez

York,PA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Outbound

Abacus Staffing/ GameStop
York, PA
09.2021 - 02.2022
  • Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
  • Examined product for defects or issues, reported problems quickly and maintained high levels of accuracy.
  • Performed daily inspection rounds throughout facilities to check on all equipment and machinery.
  • Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
  • Evaluated items to assign grades and marked quality level, rejection status or acceptance.
  • Worked flexible hours; night, weekend, and holiday shifts.

Costumer service

Presto Mas Tittle Loans
San Juan, PR
10.2019 - 07.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Forklift Operator

Federal-Mogul
York, PA
11.2017 - 09.2019
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Unloaded materials and goods at designated locations for best project availability.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Removed orders from storage, wrapped and staged for shipments.
  • Communicated with floor managers to determine merchandise placement.
  • Operated all loaders, Order Pickers and High Reach equipment safely and efficiently to prevent damage to items and avoid injuries.

Education

High School Diploma -

Proper Academy
Dorado PR
02.2020

Skills

  • Flexible & Adaptable
  • Collaboration
  • Conflict Resolution
  • Customer Service
  • Microsoft Office
  • Responsible
  • Pallet Disassembly and Assembly
  • Problem Anticipation and Resolution
  • Load Inspection
  • Self-Motivated
  • Building Customer Trust and Loyalty
  • Interpretation and Translation Services
  • Understanding Customer Needs
  • Warehouse Management Systems
  • Forklift Operator Certification
  • Loading and Unloading
  • Lift Equipment Operation
  • Order Packing and Shipping

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Outbound

Abacus Staffing/ GameStop
09.2021 - 02.2022

Costumer service

Presto Mas Tittle Loans
10.2019 - 07.2021

Forklift Operator

Federal-Mogul
11.2017 - 09.2019

High School Diploma -

Proper Academy

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Dineyshka De Jesus Sanchez