Summary
Overview
Work History
Education
Skills
Projects
Certification
Timeline
Generic

Dinh Ngo

Tacoma,WA

Summary

Goal-oriented IT professional with significant success in planning, analyzing and implementing of security plans and initiatives. Excel in developing comprehensive, secure network designs and systems.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Machine Operator

Costco Wholesale Depot
Sumner, WA
04.2020 - Current
  • Operated Machine equipment safely and efficiently as part of a team
  • Worked with pallet jacks and forklifts to transport a few hundred pounds of product and materials safely
  • Established parameters for each job to achieve high production scores

IT HELPDESK

Vnails Spa
Tacoma, WA
06.2019 - 03.2020
  • Installed and configured hardware and software devices
  • Demonstrated expertise in troubleshooting and resolving hardware/software problems
  • Implemented proactive measures, such as system updates and patches, to prevent recurring issues and enhance overall system performance

Education

Bachelor of Information Technology -

University of Washington
Tacoma, WA
06.2024

Skills

  • C#
  • SQL
  • HTML
  • PHP
  • Python
  • Windows 10
  • MacOS
  • Linux
  • Computer Networking
  • Troubleshooting
  • Software Installation
  • Hardware Setup
  • Firewall Configuration
  • Virus Removal
  • Cybersecurity Tools
  • Password Management

Projects

Analyzing Data Breach Incident

  • Part of a four-member team conducting an in-depth investigation and analysis.
  • Examined International Committee of the Red Cross system vulnerabilities exploited by threat actors.
  • Gained insights into real-world cyber threats, hacker methodologies, and incident response procedures.

Affordable Income Tax & Immigration Services Website, 01/23, 03/23, 

  • Collaborated on a website development project. Documented customer requirements and simplified website information for user comprehension.
  • Leveraged knowledge of PHP and CSS to support the team in the website development process.

Infinite Website, Tacoma

  • Collaborated with a team of four students to develop a website for Infinite Soup, a local business. Developed websites proficiently using WIX builder tools. Integrated features in accordance with the customer's requirements.

Certification

Comptia Security+ (2024)

Google IT

Timeline

Machine Operator

Costco Wholesale Depot
04.2020 - Current

IT HELPDESK

Vnails Spa
06.2019 - 03.2020

Bachelor of Information Technology -

University of Washington
Dinh Ngo