Dini Jumiatin
University Place,WA
Summary
Proven leader and efficient multitasker, excelled at Sapporo Japanese Steakhouse by enhancing guest relations and boosting revenue through strategic upselling. Skilled in POS system operations and adept at training employees, showcasing a blend of hard and soft skills. Demonstrates a positive and friendly attitude, ensuring high-quality dining experiences.
Overview
3
3
years of professional experience
Work History
Head Server
Sapporo Japanese Steakhouse
07.2022 - Current
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
- Closed out cash drawer at end of each shift, reconciling totals and resolving discrepancies to maintain financial accuracy.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Managed inventory of dining supplies to prevent shortages during service.
Shortation
Amazon Fulfillment Center
06.2023 - 10.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Server
Oishii Hibachi Express and Poke Bowl
11.2021 - 06.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Contributed to inventory management by monitoring stock levels.
Education
Tourism - Tourism
LPPN
Jakarta, ID05.2002
Skills
- Safe Food Handling
- Multitasking skills
- Training employees
- Guest Relations
- Food and beverage preparation
- Team Supervision
- Menu Memorization
- Order Accuracy
- Reservation Management
- POS system operations
- Positive and Friendly Attitude
- Responsible and Trustworthy
Languages
English
Professional Working
Indonesian
Native or Bilingual
Timeline
Shortation
Amazon Fulfillment Center
06.2023 - 10.2023
Head Server
Sapporo Japanese Steakhouse
07.2022 - Current
Server
Oishii Hibachi Express and Poke Bowl
11.2021 - 06.2022
Tourism - Tourism
LPPN
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