Highly motivated individual with a passion for delivering excellent customer service .
Seeking an entry level customer service position to utilize strong communication and problem solving skills .
Overview
12
12
years of professional experience
Work History
Assistant Teacher
The Sunshine Class
10.2012 - Current
Maintained open lines of communication with parents to inform them of child's progress and behavior, special events and holidays and any changes in policies
Prepared lesson plans and engaged students in learning areas
Responsible for teaching to two -five-year-old children
Provided a warm and promoting classroom environment in which students can grow physically, emotionally and mentally
Took part in staff-development training programs
Front End Cashier
Wegmans Supermarket
03.2019 - 05.2024
Helped customers complete purchases, locate items, and join reward programs.
Approached every question or concern with calm and level-headed approach.
Maintained organized and orderly front end and removed carts, baskets, and debris.
Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
Learned duties for various positions and provided backup at key times.
Monitored self-checkout systems and provided help in resolving complex problems.
Maintained current knowledge of store promotions and highlighted sales to customers.
Intern
Francis Aiello Day Habilitation Program
01.2013 - 03.2015
Supervised and monitored developmental disabled adults in the community and ensured their safety
Assisted clients with daily tasks encouraging development of self -sufficiency
Used good behavior management and crisis intervention strategies when needed
Enforced goals and training
Education
Bachelor's Degree - Human Service - undefined
New York City College of Technology, Brooklyn, NY
GPA: 3.62
Skills
Supplementary instruction
Lesson Plan Implementation
Individualized Education Plans
Lesson Planning
Teaching strategies
City
Brooklyn
State
NY
Zip
11201
Street
234 Sands Street Apt#7H
References
Available upon request.
Timeline
Front End Cashier - Wegmans Supermarket
03.2019 - 05.2024
Intern - Francis Aiello Day Habilitation Program
01.2013 - 03.2015
Assistant Teacher - The Sunshine Class
10.2012 - Current
New York City College of Technology - Bachelor's Degree - Human Service,
VP OF SALES AND BUSINESS DEVELOPMENT: US MARKETS at Fashion Interiors Manufacturing IncorporatedVP OF SALES AND BUSINESS DEVELOPMENT: US MARKETS at Fashion Interiors Manufacturing Incorporated