Dinisha M. Smith
Brawley,CA
Summary
Proactive and organized office manager with a strong background in customer service and team collaboration. Demonstrated success in event coordination and maintaining confidentiality, ready to enhance organizational effectiveness.
Overview
11
11
years of professional experience
Work History
Office Manager
Imperial Valley Respite, Inc.
04.2025 - Current
- Coordinated office activities and operations to ensure efficiency and compliance with policies.
- Managed appointment scheduling and maintained calendars for staff and clients.
- Assisted in preparation of reports, presentations, and correspondence for management meetings.
- Maintained inventory of office supplies, placing orders as necessary to avoid shortages.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
Executive Administrative Assistant
A&S Management, Inc.
02.2021 - 04.2025
- Managed executive calendars, scheduling meetings and coordinating travel arrangements for efficiency.
- Facilitated communication between departments, ensuring timely dissemination of information and updates.
- Coordinated company events and training sessions, enhancing employee engagement and team collaboration.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Organized and updated schedules for executives.
- Organized travel arrangements, ensuring smooth transitions for executives during business trips.
- Assisted in event planning efforts, executing successful corporate functions that bolstered brand image and networking opportunities.
- Filed paperwork and organized computer-based information.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Prepared meeting agendas and minutes, supporting effective decision-making and follow-up actions.
Event Supervisor
A&S Management, Inc.
09.2021 - 05.2023
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Coordinated florists, photographers, and musicians for events.
- Selected and ordered décor and event materials.
- Increased overall guest satisfaction by monitoring feedback and implementing improvements as needed during the course of events.
- Mentored junior team members to develop their skills in event planning and supervision practices.
- Conducted post-event evaluations to identify areas of improvement for continuous enhancement of future events.
- Brainstormed and implemented creative event concepts and themes.
- Trained and supervised event staff to complete tasks on time.
- Safeguarded compliance with local regulations by obtaining necessary permits and licenses as required for each event type.
Lead Intake Coordinator
Sonia, Inc.
04.2015 - 02.2021
- Contributed to team success by offering support and mentorship to enhance overall performance.
- Coordinated interview scheduling between families and respite care providers to ensure suitable matches for care needs.
- Advocated for clients' needs to ensure equitable access to services.
- Maintain detailed, accurate case records and prepared reports
- Delivered essential assistance to families in urgent circumstances to ensure their well-being.
- Executed comprehensive needs assessments to identify client situations and requirements.
- Informed families about available respite hours and supported effective scheduling.
- Engaged with case managers to identify and resolve inconsistencies in client information, promoting improved client outcomes.
- Conducted comprehensive onboarding sessions for new intake coordinators, focusing on policy education and practical application through scenarios.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Education
High School Diploma -
Brawley Union High School
Brawley, CAAssociate of Science - Social Sciences
Imperial Valley College
Imperial, CA06-2027
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Project management
- Teamwork and collaboration
- Reliability
- Employee supervision
- Scheduling and calendar management
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Office Manager
Imperial Valley Respite, Inc.
04.2025 - Current
Event Supervisor
A&S Management, Inc.
09.2021 - 05.2023
Executive Administrative Assistant
A&S Management, Inc.
02.2021 - 04.2025
Lead Intake Coordinator
Sonia, Inc.
04.2015 - 02.2021
High School Diploma -
Brawley Union High School
Associate of Science - Social Sciences
Imperial Valley College