Dinita Williams
Houston,TX
Summary
Organized, Hardworking and Highly Motivated Accounts Receivable Specialist Committed and willing to go above and beyond to contribute to team objectives. Highly skilled in collections with aptitude for addressing past-due accounts and cultivating satisfaction looking to utilize my 20 years of experience in medical records, customer service, accounting reconciliation, insurance billing, authorizations and collections.
Overview
19
19
years of professional experience
Work History
Insurance Follow-Up Specialist
Acclivity Healthcare
, TX
11.2023 - Current
- Reviewed patient accounts and updated insurance information in the system.
- Identified and corrected errors related to billing, coding, and reimbursement from insurance companies.
- Processed claims for payment according to established procedures.
- Followed up with insurance carriers regarding claim status of unpaid or rejected claims.
- Assisted patients with inquiries regarding their medical bills.
Medical Accounts Receivable Specialist
3LG Billing and Collections Services LLC
Houston, TX
10.2020 - 11.2023
- Billing and Collections on commercial insurances, Medicaid and private insurance claims
- Work Aging reports, respond to emails, follow up on documents
- Bill secondary and tertiary claims to correct insurance
- Verify eligibility and benefits via phone or online portal for in office and telehealth visits
- Submit claims daily for providers
- Follow up on denied and rejected claims
- Post payments or adjustments as needed.
- Verified patient insurance eligibility and coverage for medical services rendered.
- Reviewed, coded, and submitted claims to insurance companies and government payers.
- Followed up on unpaid or denied claims in a timely manner.
- Resolved billing discrepancies with insurance companies and patients.
- Communicated with patients regarding payment plans, overdue balances, and collections issues.
- Reconciled accounts receivable reports to ensure accuracy of payments received.
- Maintained detailed records of all billing activities in compliance with company policies and procedures.
- Processed credit card payments from patients for medical services rendered.
- Utilized various software programs to enter data into the system accurately.
- Analyzed account receivables aging report to identify delinquent accounts.
Medical Billing and Collection Specialist
Pearland Sleep Center
Pearland, TX
09.2018 - 09.2020
- Collections for Medicare, Medicaid and all private insurance plans - Primary & Secondary
- Payment posting for entire company
- Obtained medical records from Doctor's offices and reviewed accuracy
- Obtained authorizations from Insurance companies based on medical necessity.
Billing and Collection Specialist
MEDICAL PLUS SUPPLIES
Houston, TX
11.2014 - 08.2018
- Conduct billing and collections for all TMHP claims, Texas Children, private and commercial insurance
- Collection on $500,000 in monthly payments
- Maintain Sales vs Revenue at 89.
Accounts Receivable Clerk
THERAPY SUPPLY HOUSE
Houston, TX
09.2010 - 11.2014
- Collections for Medicare, Medicaid and all private insurance plans - Primary & Secondary
- Payment posting for entire company
- Maintained Sales vs Revenue at 92.
Collection Specialist
Medical Plus Supplies, Inc
Houston, TX
07.2005 - 07.2010
- Conduct billing and collections for Medicaid HMO claims
- Payment posting for entire company
- Maintain Sales vs Revenue at 94.
- Reviewed accounts for past due balances and contacted customers to arrange payment plans or collect payments.
- Developed solutions to resolve customer payment disputes or discrepancies.
- Identified delinquent accounts and initiated appropriate collection action in accordance with the company's policies.
Education
Diploma -
Training JACK YATES HIGH SCHOOL
05.2004
Skills
- Medical Coding
- ICD-10
- Insurance Verification
- Medical Billing
- CPT coding
- Medical records
- Medical collection
- Medical scheduling
- ICD-9
- EMR Systems
- Medical Receptionist
- Account Reconciliation
- Medical Office Experience
- HIPAA Compliance
- Conflict resolution abilities
- Stress Tolerance
- Customer Service
- Customer Account Management
- Dispute Negotiation
- Task Prioritization
- Multitasking
- Self Motivation
- Teamwork and Collaboration
References
References available upon request.
Timeline
Insurance Follow-Up Specialist
Acclivity Healthcare
11.2023 - Current
Medical Accounts Receivable Specialist
3LG Billing and Collections Services LLC
10.2020 - 11.2023
Medical Billing and Collection Specialist
Pearland Sleep Center
09.2018 - 09.2020
Billing and Collection Specialist
MEDICAL PLUS SUPPLIES
11.2014 - 08.2018
Accounts Receivable Clerk
THERAPY SUPPLY HOUSE
09.2010 - 11.2014
Collection Specialist
Medical Plus Supplies, Inc
07.2005 - 07.2010
Diploma -
Training JACK YATES HIGH SCHOOL
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