Summary
Overview
Work History
Education
Skills
Timeline
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DINNA REDDITT

DINNA REDDITT

Baker,LA

Summary

Hello, I am proud to say I have an abundance of achievements through out my work experiences such as, implementing innovative approaches to improve the quality of life for clients and patients. I’m proficient in completing work projects. I’ve successfully assisted over 150+ customers via internet regarding orders, app issues and much more.

Overview

4
4
years of professional experience

Work History

MET Team Associate

The Home Depot Inc
12.2024 - Current
  • Strengthened relationships with vendors by providing professional assistance during their visits to the store.
  • Supported store promotions and events by creating eye-catching displays that showcased featured products.
  • Boosted efficiency through regular participation in team meetings, trainings, and workshops related to MET processes.
  • Demonstrated adaptability by swiftly adjusting to changes in task priorities or project timelines as needed.

Caregiver

Charlottes Angels
10.2020 - 11.2024
  • Used medical software programs to document patient care
  • Bathed, dressed and groomed clients to help service users maintain good hygiene practices
  • Helped patients move safely in and out of beds and wheelchairs
  • Ambulated clients using safe mobilization techniques
  • Administered basic treatments and OTC medications to meet client needs
  • Collaborated with other caregivers and healthcare providers to develop individualized care plans
  • Conducted safety checks throughout home, identifying potential hazards and implementing solutions
  • Provided physical therapy assistance under direction of licensed therapist
  • Administered medications as prescribed by healthcare professionals

Remote Customer Service Representative

Amazon
05.2023 - 03.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Diploma -

Baker High School
Baker, Louisiana
05.2021

Skills

  • Compassionate caregiving
  • Effective communication
  • Daily living assistance
  • Elderly care
  • Hoyer Lifting Equipment
  • Respectful and Compassionate
  • Dependable and Responsible
  • Supportive Companionship
  • Problem-Solving
  • Multitasking and Organization
  • HIPAA Compliance
  • Care Plan Adherence
  • Some Medical Terminology
  • Remote Experience

Timeline

MET Team Associate

The Home Depot Inc
12.2024 - Current

Remote Customer Service Representative

Amazon
05.2023 - 03.2024

Caregiver

Charlottes Angels
10.2020 - 11.2024

Diploma -

Baker High School

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DINNA REDDITT