Dinnea Achilles
La Vergne,Tennessee
Summary
Versatile project coordinator with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
8
8
years of professional experience
Work History
Service Coordinator
Weifield Contracting Group
Franklin , TN
2024.04 - 2024.10
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Sheduled, routed, and dispatched service technicians for Weifield Group Contracting, ensuring timely completion of contracted services.
- Acted as a liaison between clients and company, addressing and resolving any issues to improve customer service and client relationships.
- Maintained detailed records of clients, services provided, and client satisfaction, while also assisting with marketing materials and generating reports.
- Processed purchase orders, invoices, and warranty items, contributing to efficient operations and customer satisfaction.
PROJECT COORDINATOR
TK ELEVATOR
07.2022 - 02.2024
- Managed open project commitments assuring all invoices were paid against their purchase orders.
- Requested 30+ purchase orders a day while also making sure I received them in a timely manner.
- Applied for Elevator permits to ensure that projects could start in a timely manner.
- Assisted in developing training materials and organized workshops aimed at enhancing skill sets among staff members working under various capacities on different projects within the organization.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Maintained database and spreadsheets with accurate inventory and status.
- Reported regularly to managers on project budget, progress, and technical problems.
AP/AR ANALYST
CUMMINS INC.
04.2021 - 05.2022
- Prepared and processed accounts payable checks, wire transfers and payments
- Assisted the accounts payable team with more complex tasks related to the efficient maintenance and processing of accounts payable transactions
- Increased efficiency by streamlining data analysis processes and implementing automation tools.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted root cause analysis of accounts payable processing errors and suggested process improvements.
ADMINISTRATIVE ASSISTANT
WILLIS TOWERS WATSON
01.2017 - 03.2020
- Responsible for coding, processing, and tracking invoices for contractors and various business consultants
- Managed schedules by maintaining calendars for department personnel, arranged meetings, and travel.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Education
Bachelor of Science - Social Work
UNIVERSITY OF TENNESSEE
Knoxville, TN05.2016
Skills
- Oracle
- Spreadsheet tracking
- Strategic Planning
- Resource Coordination
- Project Management
- Cost Management
- Project Coordination
- Microsoft Office
- SAP Ariba
- Salesforce
- Concur Travel
- Expense Reports
- Invoice Processing
- Budget coordination
- Dispatch software
- Dispatching field personnel
- Dispatch Coordination
- Database updates
- Closing tickets
- Schedule Management
- Schedule Coordination
- Maintaining call metrics
- Customer Service
- Teamwork and Collaboration
Timeline
Service Coordinator
Weifield Contracting Group
2024.04 - 2024.10
PROJECT COORDINATOR
TK ELEVATOR
07.2022 - 02.2024
AP/AR ANALYST
CUMMINS INC.
04.2021 - 05.2022
ADMINISTRATIVE ASSISTANT
WILLIS TOWERS WATSON
01.2017 - 03.2020
Bachelor of Science - Social Work
UNIVERSITY OF TENNESSEE
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