Dino Martino
New Philadelphia
Summary
Dynamic management professional with a proven track record at Texas Roadhouse Restaurant, excelling in operational management and team leadership. Enhanced guest satisfaction through strategic initiatives and developed comprehensive training programs. Skilled in inventory control and fostering strong relationships, driving both employee engagement and customer loyalty.
Driven and adaptable professional with positive attitude and strong organizational abilities. Possesses comprehensive understanding of project lifecycle management and proficient in utilizing project management software and methodologies. Dedicated to delivering impactful results through effective planning and resource management.
Experienced with client relationship management and project delivery. Utilizes strategic planning to ensure timely and high-quality outcomes. Track record of effective team leadership and resource management.
Overview
30
30
years of professional experience
Work History
Management
Bob Evans Restaurant
Dover, OH
04.2021 - Current
- Implemented efficient account management processes for improved organization and time management.
- Increased equipment longevity by 100% through effective inventory management and following strict management schedules.
- Facilitated psychoeducational groups focused on topics such as stress management, anger management, interpersonal relationships, or symptom awareness.
- Supported management''s efforts in achieving sustainability goals through responsible resource management and waste reduction initiatives at each stage of processing.
- Wrote documents outlining file management protocols.
- Reported issues to higher management with great detail.
General Manager
Texas Roadhouse Restaurant
New Philadelphia, OH
03.1996 - 01.2022
- Led operational strategies to enhance guest satisfaction and streamline service delivery.
- Oversaw budget management, ensuring alignment with financial goals and profitability standards.
- Developed staff training programs to improve performance and foster team cohesion.
- Implemented inventory control systems to reduce waste and optimize supply chain processes.
- Collaborated with marketing teams to design promotions that increased customer engagement and sales volume.
- Ensured compliance with health and safety regulations, promoting a safe dining environment for guests and staff.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Education
High School Diploma -
Glen Oak
Canton, OHSkills
- Team management
- Site management
- Crew management
- Subcontractor management
- Bid management
- Operational management
- Results management
- Benefits management
Timeline
Management
Bob Evans Restaurant
04.2021 - Current
General Manager
Texas Roadhouse Restaurant
03.1996 - 01.2022
High School Diploma -
Glen Oak