Dino Mehinovic
Jacksonville,FL
Summary
Mature individual offering a transferable skill set complimentary to the companies position requirements. Adapts easily to new situations, company cultures, and work processes. Honest and ethical employee eager to be considered for an open position with your company. Responsive Customer Sales Specialist adaptable to meeting diverse customer demands and company targets with proactive strategies and tenacious mindset focused on sales excellence. Superior account management, sales forecasting and inventory coordination skills.
Overview
9
9
years of professional experience
Work History
Customer Sales Specialist
Trane Technologies
Jacksonville, FL
06.2023 - Current
- Engages with phone and email customers to fully identify needs, respond to inquiries or questions, and offer timely quality solutions to their HVAC Parts & Supply needs.
- Maintains current knowledge of Trane products, offerings and promotions in order to partner with customers and grow sales by identifying related products or add on extensions needs; present to customers via email, text and on the phone.
- Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and follow through on fulfillment.
- Processed payments including cash, credit cards and checks according to store policies.
- Demonstrated knowledge of products by providing detailed descriptions of features and benefits.
- Maintained customer records and updated customer contact information as needed.
- Participated in team meetings to discuss goals, objectives and strategies for meeting them.
Warehouse Technician
Trane Technologies
Jacksonville, FL
11.2022 - 06.2023
- Primary contact for warehousing, customer service, and local transportation issues.
- Using material handling equipment, inbound and outbound shipments, loads and unloads trucks, locates and picks material into/out of warehouse racks and between locations, Log inbound freight.
- Work with local and regional freight companies (setup times, hot shots, etc.)
- Safely operates assigned material handling equipment. Ensures that all equipment in use has been inspected and is in safe operating condition. Reports all accidents and unsafe conditions to supervisor.
- Stocking and arranging of product to ensure warehouse turns of inventory.
- Determines accurate material quantities by cycle counting.
- Receives material into inventory, move material by quantity between designated locations, and locate/pick material to/from warehouse locations as required.
- Ensures accurate part number, quantity, and other data fields entries that impact electronic records of receipts, inventories, location.
- Resolves discrepancies with material quantities, part numbers. Locates parts ensuring that pallets are stable, observing pallet heights, material, racking and equipment are not damaged, and material is not left in aisles.
- Satisfies demands of internal customers to include the timely delivery or removal of designated materials to or from the supported shop. Delivers high priority materials ahead of routine materials previously requested.
- Practices safe material handling techniques.
- Completes training as required, including safety training, certification, and testing.
- Reinforces culture of safety by utilizing all appropriate resources to safely perform all functions of the job.
Delivery Driver
Amazon
Jacksonville, FL
03.2020 - 11.2022
- Followed scanning, tracking, and documentation procedures to avoid errors
- Lifted packages weighing up to 150 pounds to load van daily
- Followed security protocols for signature-required deliveries and at-door drop-offs
- Handled 200+ deliveries each day across multiple locations/areas
- Collected and delivered 20+ package orders per hour
- Achieved 100% delivery satisfaction rating through consistent delivery accuracy
- Met schedule demands and coordinated suitable routes
- Kept delivery van clean and well-maintained
- Picked up merchandise such as packages and envelopes at customer locations
- Met schedule demands by planning efficient routes and adjusting plans to compensate for issues such as accidents
- Avoided safety issues with frequent vehicle inspections and preventive maintenance.
Delivery Driver
Amazon
Jacksonville, FL
01.2019 - 03.2020
- Met schedule demands by planning efficient routes and adjusting plans to compensate for issues such as accidents
- Avoided safety issues with frequent vehicle inspections and preventive maintenance
- Reported delays, accidents, and other traffic and transportation situations to bases or other vehicles using telephones or mobile two-way radios
- Minimized load shifting by balancing and securing boxes
- Maintained accurate customer records, sales receipts and transportation logs
- Controlled errors by checking contents against shipping papers
- Kept delivery van clean and well-maintained.
Lab Technician
VidaCann
Jacksonville, FL
04.2018 - 12.2019
- Collect raw plant material from nursery, check and sign manifest for listed material
- Process raw plant material into crude oil using company outlined procedures
- Process crude oil into refined oil through company outlined procedures (winterization, spray evaporation, etc.)
- Process refined oil into vapor pens, capsules, tinctures
- Label, package and deliver products to stores
- Sorted and packaged laboratory specimens for special off-site tests
- Helped maintain laboratory efficiency with well-organized supplies and proper equipment cleaning and sanitation
- Kept paperwork in order, including laboratory certificates and documentation for tests
- Qualified and maintained laboratory standards for proper inventory, labeling, documentation, storage, and presentation
- Reviewed, calibrated, and validated laboratory instrumentation
- Set up, calibrated and ran wide range of laboratory equipment
- Prepared standard volumetric solutions and reagents to be combined with laboratory samples for testing.
Accounting Manager
FR8 Solutions
Jacksonville, FL
06.2018 - 12.2018
- Follow up, collect and allocate payments
- Carry out billing and reporting activities in accordance with specific deadlines
- Reconcile customer accounts
- Follow established procedures to process receipts, cash, etc
- Investigate and resolve customer inquiries via phone, email, or mail
- Organize a recovery system and initiate collection efforts
- Enter invoices into customer-specific platforms
- Verify the receipt of proper paperwork and invoices
- Perform additional credit and collection functions to meet established deadlines
- Contributed to successful financial and tax audits by keeping accounts clean, compliant, and ready for inspection
- Reduced account delinquency by coordinating collection efforts and building rapport to facilitate open communication and consistent payment status
- Oversaw month-end reporting efforts and assisted accounting team in resolving discrepancies.
Semi-Volatiles/Chemistry Analyst, Gas Chromatography Analyst, Prep Analyst, Field Technician
Advanced Environmental Laboratories, AEL
Jacksonville, FL
12.2014 - 04.2018
- Prepare sequences to be run on GC instrument
- Run samples on GC instrument according to methods, Standard of Procedures (SOP), and the Quality Assurance Plan (QAP) to meet required dates and Data Quality Objective (DQO) Maintain GC instrumentation: inspect, clean, calibrate, and document as required
- Prepare initial and continuing calibration verification for each method
- Examine the chromatograph of each sample to determine if target analytes are present in the client sample according to methods, Standard of Procedures (SOP), and the Quality Assurance
- If target analytes are detected write up and email drinking water forms to lab manager and QA officer
- Various administrative functions, such as attending meetings, equipment and supply inventory
- Perform sample preparation according to methods, Standard of Procedures (SOP), and the Quality Assurance Plan (QAP) to meet required dates and Data Quality Objective (DQO)
- Preparation of Buffers and Reagents, dispose of chemical waste according to SOPs
- Maintain glassware/instruments Document and record all test calculations, deviations, etc
- As required by methods
- Maintain accurate and detailed record of all tests performed
- Responsible for stocking and ordering supplies, maintaining lab cleanliness, autoclaving, appropriately disposing of hazardous chemical wastes and samples
- Participate in relevant training classes, such as OSHA 10 Safety Training (OSHA 20-05159389.
Education
Bachelor of Science - Finance
Southern New Hampshire University
Hooksett, NH12-2024
Bachelor of Science - Biology
University of North Florida
Jacksonville, FL12-2015
Skills
- Laboratory testing
- Specimen handling
- Document processing
- Instrument calibration
- Accounting recordkeeping
- Supply management
- Funds management
- Recordkeeping
- Customer Relationship Building
- Performance Tracking
- Goal-Oriented
- Account Management
- Salesmanship
- Product Knowledge
- Inbound Call Management
- Payment Processing
- Salesforce
- Intuit QuickBooks
Languages
Bosnian
Native/ Bilingual
German
Limited
Timeline
Customer Sales Specialist
Trane Technologies
06.2023 - Current
Warehouse Technician
Trane Technologies
11.2022 - 06.2023
Delivery Driver
Amazon
03.2020 - 11.2022
Delivery Driver
Amazon
01.2019 - 03.2020
Accounting Manager
FR8 Solutions
06.2018 - 12.2018
Lab Technician
VidaCann
04.2018 - 12.2019
Semi-Volatiles/Chemistry Analyst, Gas Chromatography Analyst, Prep Analyst, Field Technician
Advanced Environmental Laboratories, AEL
12.2014 - 04.2018
Bachelor of Science - Finance
Southern New Hampshire University
Bachelor of Science - Biology
University of North Florida