Dino Pervizaj
Summary
Detail-focused Property Manager with almost 30years of experience in the Self-Storage industry and generated $8.5 million in revenue. Excellent reputation for resolving problems and developing customer loyalty. History of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure, multitasking, and adapting to new situations and challenges to best enhance profitability and business results. Seasoned property manager bringing proven skills in negotiating, preparing and finalizing lease agreements. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Overview
28
28
years of professional experience
Work History
Self Storage Property Manager
Moishes Self Storage/ Lillian Properties
11.1995 - Current
- Managed day to day operations of 3189 unit, 420.000 sqft Self-Storage Property. Grossing $8.5 million annually
- Utilized (POS) system to receipt tenant rent, delinquency collections, and merchandise sales payments, and processed daily banking deposits accurately timely
- Oversaw sales objectives and increased revenue (5%-10%) annually, while decreasing property expenses
- Maintains appropriate financial controls and accurate financial reporting, and achieves financial goals
- Developed new sales goals and targets
- Increased reservation to rental conversion ratio to 60%, thereby increasing rentals and maintaining a 90% to 95% occupancy
- Implemented a new tenant insurance program which also increased revenue
- Developed and mentored 6 team members through motivational leadership and continual education
- Handled inbound calls and in office inquiries or complaints promptly and professionally
- Demonstrated excellent sales technique, interpersonal, and conflict resolution skills
- Ensured accurate tenant file management and communication while adhering to company policies, local, state, and federal laws
- Performed daily property audits and visual inspections of facility, external structures, systems, and equipment to manage facility appearance and safety
- Reduced tenant delinquencies and lien sales by demonstrating appropriate collection methods in accordance with company standards and local, state, and federal laws
- Acquired and scheduled contractors for unexpected repairs
- Collaborated with our marketing and website team to help introduce new promotional campaigns
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Introduced a free pick up service to qualified new tenants which included a required length of stay
- Introduced a new collections software to streamline tenant rent payments
- Maintained a great professional relationship with top VIP tenants . Such has Harry Winston , Vera Wang ,Grand Central Marketing. Quality Branded and Throck Morton Fine Art.
- Worked with neighborhood businesses by introducing promotional rates to help with there overstock
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Implemented rate increases
Education
High School Diploma -
Grover Cleveland High School
Ridgewood, NY05.1991
Skills
- Operations and Property Management
- Result and Goal Oriented
- Leasing and Sales Experience
- Excellent Oral and Written Skills
- Hiring and Training
- Customer Service - Focused
- Team Development and Leadership Skills
- Accuracy and Attention to Detail
- Creative Problem-Solving and Conflict Resolution
- Critical Thinking and Decision-Making
- Time Management and Deadline Oriented
- Proficiency in Sitelink operating software, Call potential collection software and PTI security software
- Leasing and sales experience
- Customer retention
- Skilled at working under pressure ,multi tasking and adapting to new situation and challenges to best enhance profitability and business growth
Affiliations
- Self Storage Association (SSA): Membership
Skills
- Operations and Property Management
- Result and Goal Oriented
- Leasing and Sales Experience
- Excellent Oral and Written Skills
- Hiring and Training
- Customer Service - Focused
- Team Development and Leadership Skills
- Accuracy and Attention to Detail
- Creative Problem-Solving and Conflict Resolution
- Critical Thinking and Decision-Making
- Time Management and Deadline Oriented
- Proficiency in Microsoft Office (Word, Outlook, and Excel) and Industry Customer Management Software
Timeline
Self Storage Property Manager
Moishes Self Storage/ Lillian Properties
11.1995 - Current
High School Diploma -
Grover Cleveland High School
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