Dino Ramirez
La Puente,CA
Summary
Highly motivated individual with an extensive psychology background and seven years of work experience, seeking a Special Agent position within the FBI. Possessing a strong understanding of human behavior and adept at navigating challenging situations, I bring a unique perspective and proven ability to work effectively with diverse populations. My key skills include a keen sense of awareness, meticulous attention to detail, excellent communication abilities, and sound judgment. Eager to embrace change and overcome challenges, my career goal is to excel as a Special Agent and advance into a leadership role within the Bureau. I am passionate about integrating into a team and potentially leading it, aiming to gain valuable experience in a professional setting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
NFI Logistics
City Of Industry
10.2024 - Current
- Efficiently fulfill picking duties, consistently surpassing customer service standards.
- Transport products from staging/storage to trailers, ensuring accuracy and timeliness
- Operate equipment safely, adhering to work methods and safety protocols
- Maintain detailed records for inventory control and security, demonstrating: data-driven decision-making skills, assessing vulnerabilities and selecting optimal outcomes, and communication skills in preparing reports and exchanging information
- Fostered a supportive team environment by consistently assisting colleagues and training new team members on procedures, enhancing efficiency and integration overall.
ABA Behavioral Therapist
Connecting Dot by Dot Inc.
San Gabriel Valley, CA
11.2023 - 03.2024
- Analyzed client behavior to identify patterns and inform intervention strategies, ensuring data-driven decisions that improved therapeutic outcomes
- Developed and implemented behavior intervention plans based on behavior assessments, mitigating challenging behaviors and creating a safer therapeutic environment
- Managed multiple client cases simultaneously. (E.g., 2-3 cases), prioritizing interventions and documentation to ensure timely and effective support for each client's unique needs
- Adapted therapeutic approaches to meet the evolving needs of clients, navigating complex behavioral challenges and maintaining consistent progress in dynamic environments
- Prepared comprehensive progress reports and communicated regularly with supervisory staff and stakeholders, providing clear updates on client development and therapeutic strategies
Cash Office Responsible
H&M
Pasadena, California
10.2019 - 05.2023
- Developed and implemented training programs for new employees, ensuring comprehensive understanding of company policies and procedures, enhancing operational compliance and minimizing risk
- Gathered and analyzed customer feedback to identify recurring issues, implementing solutions to improve customer satisfaction and prevent future complaints, enhancing the overall customer experience
- Managed daily operations, including scheduling and budgeting, effectively prioritizing tasks to meet deadlines and optimize resource allocation, ensuring smooth and efficient workflow in a dynamic environment
- Organized and delegated tasks to departmental employees (approximately 20 employees) based on individual strengths and project requirements, fostering a collaborative environment and ensuring timely completion of objectives in a complex operational setting
- Communicated effectively with team members to provide coaching and motivation, driving sales performance and ensuring exceptional customer service, resulting in increased customer loyalty and positive brand perception
- Independently managed assigned tasks, consistently navigating evolving priorities and challenges to achieve desired outcomes, demonstrating adaptability and problem-solving skills in a dynamic work environment
- Proactively monitored sale trends, promotions, payments, and exchange policies, while adhering to security practices, to mitigate potential risks and ensure compliance, maintaining a safe and secure environment for customers and employees
Education
BACHELOR OF ARTS (B.A.) - PSYCHOLOGY
California State Polytechnic University-Pomona
Pomona, CA06.2025
ASSOCIATE IN ARTS (A.A.) - PSYCHOLOGY
Mount San Antonio
Walnut, Ca06.2022
ASSOCIATE IN ARTS (A.A.) - SOCIOLOGY
Mount San Antonio
Walnut, Ca06.2022
ASSOCIATE IN ARTS (A.A.) - SOCIAL JUSTICE
Mount San Antonio
Walnut, Ca06.2022
Skills
- Communication
- Leadership
- Flexibility
- Behavioral intervention
- Detail oriented
- Multitasking and organization
- Teamwork and collaboration
Certification
- Basic Life Support (CPR and AED) program American Heart Association 05/2024
Timeline
Warehouse Forklift Operator
NFI Logistics
10.2024 - Current
ABA Behavioral Therapist
Connecting Dot by Dot Inc.
11.2023 - 03.2024
Cash Office Responsible
H&M
10.2019 - 05.2023
ASSOCIATE IN ARTS (A.A.) - PSYCHOLOGY
Mount San Antonio
ASSOCIATE IN ARTS (A.A.) - SOCIOLOGY
Mount San Antonio
ASSOCIATE IN ARTS (A.A.) - SOCIAL JUSTICE
Mount San Antonio
BACHELOR OF ARTS (B.A.) - PSYCHOLOGY
California State Polytechnic University-Pomona