Dino Ramirez
La Puente,CA
Summary
Highly motivated individual with an extensive psychology background and seven years of work experience, seeking a Special Agent position within the FBI. Possessing a strong understanding of human behavior and adept at navigating challenging situations, I bring a unique perspective and proven ability to work effectively with diverse populations. My key skills include a keen sense of awareness, meticulous attention to detail, excellent communication abilities, and sound judgment. Eager to embrace change and overcome challenges, my career goal is to excel as a Special Agent and advance into a leadership role within the Bureau. I am passionate about integrating into a team and potentially leading it, aiming to gain valuable experience in a professional setting.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Forklift Operator
NFI Logistics
10.2024 - Current
- Efficiently fulfill picking duties, consistently surpassing customer service standards.
- Transport products from staging/storage to trailers, ensuring accuracy and timeliness
- Operate equipment safely, adhering to work methods and safety protocols
- Maintain detailed records for inventory control and security, demonstrating: data-driven decision-making skills, assessing vulnerabilities and selecting optimal outcomes, and communication skills in preparing reports and exchanging information
- Fostered a supportive team environment by consistently assisting colleagues and training new team members on procedures, enhancing efficiency and integration overall.
ABA Behavioral Therapist
Connecting Dot by Dot Inc.
11.2023 - 03.2024
- Analyzed client behavior to identify patterns and inform intervention strategies, ensuring data-driven decisions that improved therapeutic outcomes
- Developed and implemented behavior intervention plans based on behavior assessments, mitigating challenging behaviors and creating a safer therapeutic environment
- Managed multiple client cases simultaneously. (E.g., 2-3 cases), prioritizing interventions and documentation to ensure timely and effective support for each client's unique needs
- Adapted therapeutic approaches to meet the evolving needs of clients, navigating complex behavioral challenges and maintaining consistent progress in dynamic environments
- Prepared comprehensive progress reports and communicated regularly with supervisory staff and stakeholders, providing clear updates on client development and therapeutic strategies
Cash Office Responsible
H&M
10.2019 - 05.2023
- Developed and implemented training programs for new employees, ensuring comprehensive understanding of company policies and procedures, enhancing operational compliance and minimizing risk
- Gathered and analyzed customer feedback to identify recurring issues, implementing solutions to improve customer satisfaction and prevent future complaints, enhancing the overall customer experience
- Managed daily operations, including scheduling and budgeting, effectively prioritizing tasks to meet deadlines and optimize resource allocation, ensuring smooth and efficient workflow in a dynamic environment
- Organized and delegated tasks to departmental employees (approximately 20 employees) based on individual strengths and project requirements, fostering a collaborative environment and ensuring timely completion of objectives in a complex operational setting
- Communicated effectively with team members to provide coaching and motivation, driving sales performance and ensuring exceptional customer service, resulting in increased customer loyalty and positive brand perception
- Independently managed assigned tasks, consistently navigating evolving priorities and challenges to achieve desired outcomes, demonstrating adaptability and problem-solving skills in a dynamic work environment
- Proactively monitored sale trends, promotions, payments, and exchange policies, while adhering to security practices, to mitigate potential risks and ensure compliance, maintaining a safe and secure environment for customers and employees
Education
BACHELOR OF ARTS (B.A.) - PSYCHOLOGY
California State Polytechnic University-Pomona
Pomona, CA06.2025
ASSOCIATE IN ARTS (A.A.) - PSYCHOLOGY
Mount San Antonio
Walnut, Ca06.2022
ASSOCIATE IN ARTS (A.A.) - SOCIOLOGY
Mount San Antonio
Walnut, Ca06.2022
ASSOCIATE IN ARTS (A.A.) - SOCIAL JUSTICE
Mount San Antonio
Walnut, Ca06.2022
Skills
- Communication
- Leadership
- Flexibility
- Behavioral intervention
- Detail oriented
- Multitasking and organization
- Teamwork and collaboration
Certification
- Basic Life Support (CPR and AED) program American Heart Association 05/2024
Timeline
Warehouse Forklift Operator
NFI Logistics
10.2024 - Current
ABA Behavioral Therapist
Connecting Dot by Dot Inc.
11.2023 - 03.2024
Cash Office Responsible
H&M
10.2019 - 05.2023
ASSOCIATE IN ARTS (A.A.) - PSYCHOLOGY
Mount San Antonio
ASSOCIATE IN ARTS (A.A.) - SOCIOLOGY
Mount San Antonio
ASSOCIATE IN ARTS (A.A.) - SOCIAL JUSTICE
Mount San Antonio
BACHELOR OF ARTS (B.A.) - PSYCHOLOGY
California State Polytechnic University-Pomona
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