Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dinora Ascencio

San Bernardino,CA

Summary

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations. Enthusiastic professional communicates positively with physicians, office staff and patients. Polished, hard worker willing to go extra mile to complete tasks.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Associate

Amazon
Rialto, CA
07.2023 - Current
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.
  • Loaded and unloaded materials onto trucks for delivery to job sites.
  • Moved heavy objects using dollies, carts, hoists, or other manual labor techniques.
  • Ensured that all safety regulations were followed while working onsite.
  • Reported safety violations to supervisor to reduce risks and accidents.
  • Printed and applied shipping labels for boxes and packages according to product distribution instructions.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Completed variety of physical labor tasks.
  • Met company and OSHA safety guidelines for work site operations to minimize worker risk.
  • Worked productively as lead or helping team member to drive customer satisfaction.

PSR Float 2

Loma Linda University Health Care
Loma Linda, CA
01.2022 - 09.2022
  • Respected privacy of all patients at all times while providing quality care services.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Greeted and checked in patients, updating patient information in computer system.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Entered insurance, demographics and health history into patient database.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Protected patients by observing strict HIPAA guidelines.
  • Processed patient payments and scanned identification and insurance cards.

Education

Certificate - CNA

Mckallen Medical Training
Rancho Cucamonga, CA
07-2024

High School Diploma -

Penn Foster School
Scranton, PA
05-2018

Skills

  • Data Entry
  • Cash Handling
  • Preparing reports
  • Program Support
  • Management Support
  • Workplace Safety
  • Infection control procedures
  • Basic Life Support
  • Feeding Assistance
  • Range of motion exercises
  • Patient Safety
  • Medical terminology knowledge
  • Professional Bedside Manner
  • Vital signs monitoring
  • Patient Assessments
  • Patient evaluations
  • Injury Prevention
  • CNA Certification
  • Clinical Documentation
  • CPR Certification
  • HIPAA Compliance
  • First Aid Certification
  • Electronic Charting
  • Bedsore Prevention
  • Quality Assurance
  • Infection Control
  • Universal Precautions
  • Patient Relations
  • Catheter Care
  • Patient Positioning
  • Patient Observation
  • Time management abilities
  • Mobility Assistance
  • Meal Preparation
  • Vital signs
  • Calm Under Stress

Certification

  • CNA
  • CPR

Timeline

Associate

Amazon
07.2023 - Current

PSR Float 2

Loma Linda University Health Care
01.2022 - 09.2022

Certificate - CNA

Mckallen Medical Training

High School Diploma -

Penn Foster School

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Dinora Ascencio