I'm looking for a position with a company that will utilize my years of experience to fulfill the company's valuable achievements, success, and goals.
Overview
21
21
years of professional experience
Work History
Assistant Property Manager/Interim Manager
Satellite Affordable Housing Associate (SAHA)
04.2020 - Current
Resident manager for multiple properties, totaling 100+ units, 200+ residents; rent collection, account reconciliations, verified income for compliance, completed yearly recertification, as required by compliance, Oakland Housing Authority, HUD, TCAC, and other regulatory entities
Processed leases, verified qualifications per program(s) guidelines, maintained waitlist, conducted movie-in and move-out inspections, and coordinated workflow with multiple vendors to maintain the office budget.
Supervised onsite staff to ensure all the needs of the property were met.
Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Paralegal
Salgado & Associates
07.2014 - 08.2019
Assist in daily client interactions and case management, working closely with clients to gather and organize supporting data including taking clients' Declarations
File multiple documents with the local courts daily
Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Serve as a Spanish/English translator and interpreter.
Loan Closing Specialist
Wells Fargo Practice Finance
08.2003 - 04.2013
Responsible for managing a loan portfolio of $23MM+ in yearly sales, assuring effective closings of loans; and working with customers, attorneys, brokers, business partners, insurance companies, Credit officers, and all necessary parties to ensure an organized and timely close.
Support Relationship Manager in all aspects of the transaction ensuring the collateral is secure and all credit conditions are met for compliance and bank guidelines
Managed, fostered, and grew customer relations to generate leads for future business and cross-sell products; special emphasis is placed on providing customers with personal financial counseling and lending services.
Education
Associate of Arts - Paralegal Studies
City College of San Francisco
Skills
Client Relations
Office Management
YADI, Word, Excel
Affordable housing program knowledge
Multi-family property management
Employee Training
Relationship Building
Conflict Management
Policy Implementation
Real estate knowledge
Maintenance Management
Bilingual - Spanish
Timeline
Assistant Property Manager/Interim Manager
Satellite Affordable Housing Associate (SAHA)
04.2020 - Current
Paralegal
Salgado & Associates
07.2014 - 08.2019
Loan Closing Specialist
Wells Fargo Practice Finance
08.2003 - 04.2013
Associate of Arts - Paralegal Studies
City College of San Francisco
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