Dinora Hernandez
Auburndale,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level reception position. Ready to help team achieve company goals. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
10
10
years of professional experience
Work History
Receptionist
Lopez And Humphries
09.2019 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Head Cashier
Menards
09.2016 - 10.2018
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
Housekeeper
Providence Baptist College
08.2017 - 12.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Waitress
Steak N Shake
02.2014 - 07.2014
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Material Handler
CTDI
08.2013 - 11.2013
- Helped train new employees in safe practices and warehouse procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Maintained clean, orderly work environment free of hazards.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Education
Associate of Science - Secretarial Science
Providence Baptist College
Elgin05.2019
Skills
- Microsoft Office
- Greeting and Seating Clients
- Telephone Skills
- Making Appointments
- Appointment Booking
- Patient Information Collection
Timeline
Receptionist
Lopez And Humphries
09.2019 - 07.2023
Housekeeper
Providence Baptist College
08.2017 - 12.2017
Head Cashier
Menards
09.2016 - 10.2018
Waitress
Steak N Shake
02.2014 - 07.2014
Material Handler
CTDI
08.2013 - 11.2013
Associate of Science - Secretarial Science
Providence Baptist College