Dinora Montiel
Bay Shore,NY
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Front Desk Coordinator
Ideal School Of Allied Health Care
04.2023 - Current
- Scheduled appointments in computer system.
- Maintained office supplies by taking inventory and submitted orders for low-stock items.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
- Entered and updated sensitive customer information during check-ins
- Schedule MEDCA and Prometric (state exam) fo students
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Drafted, copied and forwarded documents and paperwork to facilitate office workflow.
Construction Worker
Bureau Of Street Services City Of Los Angeles
03.2016 - 08.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered and disposed of worksite debris to remove safety hazards.
- Dug trenches and set up forms to specified requirements for concrete pours.
- Conducted daily site inspections to identify potential safety hazards.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
- Provided labor support to carpenters, masons and other skilled trades.
- Mixed and poured concrete for variety of projects.
- Asphalt
Legal Secretary
Law Offfices Of Hinden & Brevslavsky
10.2009 - 08.2013
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Scheduled all appointments, appearances and briefings.
- Obtained signatures from attorneys for legal documents.
- Scheduled and made appointments for 19 attorneys.
- Screened telephone calls and forwarded to appropriate departments.
- Completed data entry of legal documents into electronic filing systems.
- Filed documents with courts on behalf of attorney.
- Received and placed telephone calls to clients and prospective clients.
Medical Assistant
Mary C Kerr
03.2004 - 10.2007
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Verified patient insurance coverage and collected required co-payments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Electrical Construction And Maintenance - Electrical
Los Angeles Trade Technical College
Los Angeles, CA06.2015
Medical Assistant - Medical
Maric College - Los Angeles
Los Angeles, CA06.2004
High School Diploma -
Manual Arts Senior High School
Los Angeles, CA06.2003
Skills
- Front Desk Management
- Appointment Setting
- Safety and Security Procedures
- Office Management
- Guest Satisfaction
- Calender Management
- Phone Call Direction
- Supply Replenishment
- Data Entry
- Help Desk
- Visitor Check-In Skills
- Multi-Line Phone Systems
- Administrative Support
- Checking Guests In and Out
- Inventory Oversight
- Customer Service
- Microsoft Office
Certification
- Licensed Medical Assistant
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Front Desk Coordinator
Ideal School Of Allied Health Care
04.2023 - Current
Construction Worker
Bureau Of Street Services City Of Los Angeles
03.2016 - 08.2021
Legal Secretary
Law Offfices Of Hinden & Brevslavsky
10.2009 - 08.2013
Medical Assistant
Mary C Kerr
03.2004 - 10.2007
Electrical Construction And Maintenance - Electrical
Los Angeles Trade Technical College
Medical Assistant - Medical
Maric College - Los Angeles
High School Diploma -
Manual Arts Senior High School
- Licensed Medical Assistant
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