Dinorah M Ramirez
Assistant Manager
San Angelo,TX
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Valvoline Instant Oil
01.2022 - Current
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Sales Associate
Dillards Department Store
08.2021 - 01.2022
- Maintained current knowledge of evolving changes in marketplace.
- Contributed to team objectives in fast-paced environment.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Assistant Manager
James Avery Artisan Jewelry
03.2021 - 09.2021
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored team members to enhance professional development and accountability in workplace.
- Launched quality assurance practices for each phase of development
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Monitored security to protect employees, customers and property.
Education
High School Diploma -
Central High School
San Angelo, TX05.1990
Skills
- Quality Standards
- Greet Guests
- Financial Statements
- Staff Supervision
- Customer Service
- Set Organizational Policies
- Sales Strategies
- Staff Development
Timeline
Assistant Manager
Valvoline Instant Oil
01.2022 - Current
Sales Associate
Dillards Department Store
08.2021 - 01.2022
Assistant Manager
James Avery Artisan Jewelry
03.2021 - 09.2021
High School Diploma -
Central High School
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