Dinushi Aluthwaththa
Summary
Dynamic banking professional with strong communication and customer relationship management skills, honed at Seylan Bank. Proven ability to enhance banking operations and deliver exceptional service. Bilingual in Sinhala and English, I excel in team collaboration and possess solid computer literacy, driving efficiency and client satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Banking Assistant - Grade 2
Seylan Bank
02.2025 - Current
- Managed customer accounts and banking operations to ensure seamless service delivery.
- Delivered exceptional customer service, fostering strong client relationships.
- Processed banking transactions accurately and efficiently, enhancing operational effectiveness.
- Achieved 100% completion rate for Seylan bank E-certificates.
Trainee Banking Relationship Assistant
Seylan Bank
02.2023 - 02.2025
- Assisted in building and maintaining customer relationships.
- Learned comprehensive banking operations and procedures.
- Supported senior staff in daily banking activities.
Banking Intern
Hatton National Bank
06.2022 - 02.2023
- Gained hands-on experience in various banking departments
- Assisted with customer inquiries and basic banking transactions
- Developed understanding of banking systems and procedures
Intern
Bandaranaike Center for International Studies
03.2021 - 09.2021
- Supported research and administrative activities
- Gained exposure to international relations and policy work
Education
Bachelor of Science - in Management
General Sir John Kotelawala Defence University
Ratmalana10-2026
GCE Advanced Level -
Viharamahadevi Balika Vidyalaya
KiribathgodaGCE Ordinary Level -
Viharamahadevi Balika Vidyalaya
KiribathgodaSkills
- Effective communication skills
- Client relationship management
- Banking processes
- Software proficiency
- Bilingual capabilities (Sinhala and English)
- Leadership and teamwork
References
- Mr. Nishantha Perera - Branch Manager, Seylan Bank, Kiribathgoda
- Dr. Upali Rajapaksha - Head of the Department, Faculty of Management, Social science, and Humanities General Sir John Kotelawala Defence University, Rathmalana.
Awards
Zonal English Medium Social Studies Contest - 1st Place (Kelaniya Education Zone), Provincial Competition Winner - Software Group Project (Ministry of Education), Diploma in Information Technology - Esoft Metro Campus, Diploma in English - Esoft Metro Campus
Extracurricular Activities
Active member of V.B.V. Prefect Board Active member of V.B.V. Debating and Oratory Circle Active member of V.B.V. Media Unit Member of School Aerobics Team (Sports) Member of Girl Guiding Society Member of Environmental Circle
Disclaimer
I hereby declare that the above information is true and accurate to the best of my knowledge. Dinushi Aluthwaththa
Timeline
Banking Assistant - Grade 2
Seylan Bank
02.2025 - Current
Trainee Banking Relationship Assistant
Seylan Bank
02.2023 - 02.2025
Banking Intern
Hatton National Bank
06.2022 - 02.2023
Intern
Bandaranaike Center for International Studies
03.2021 - 09.2021
Bachelor of Science - in Management
General Sir John Kotelawala Defence University
GCE Advanced Level -
Viharamahadevi Balika Vidyalaya
GCE Ordinary Level -
Viharamahadevi Balika Vidyalaya
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