Google Ad Manager
Diogenes Garcia
Addressable Account Manager
Brooklyn,NY
Quote
Ask not what your country can do for you, but what you can do for your country
John F. Kennedy
Summary
Experienced Ad Operations Account Manager with a strong background in managing ad operations and optimizing campaigns. Proven track record of leading high-impact projects that streamline workflows and improve ad performance. Skilled in team management and data-driven decision-making to drive results.
Overview
8
8
years of professional experience
Skills
- Digital Ad Trafficking
- Account Management
- Training and mentoring
- Troubleshooting
- Analytics
- Qualitative Assurance
- Data Reporting
- Organizational Skills
- Communication
- Optimization
- Team leadership
Team development
Software
Mission Control Ad Server
Operative One
FreeWheel Ad Server
Microsoft Office
Slacks
Teams
SharePoint
Work History
Addressable Account Manager
The Walt Disney Company
05.2021 - Current
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Managed high-profile and complex video and display ad campaigns for top-tier advertisers across Disney’s digital platforms (OTT, mobile, desktop).
- Collaborated cross-functionally with internal teams and external partners to ensure seamless campaign execution and client satisfaction.
- Reviewed insertion orders, secured creative assets, and led campaign kickoff calls to align stakeholders and drive timelines.
- Oversaw end-to-end campaign implementation, including trafficking video/display assets and ad tags into ad servers.
- Acted as primary client contact for ad experience management, campaign delivery, optimization strategies, reporting, and billing reconciliation.
- Troubleshot and tested creative assets across OTT, mobile, and desktop platforms to ensure functionality and compliance.
- Ensured full campaign delivery by providing screenshots, detailed reporting, delivery analysis, advertiser insights, and optimizations.
- Project managed custom and complex ad solutions, including content sponsorships and new or intricate creative ad formats.
- Demonstrated expert-level knowledge of Disney’s digital ad products, offerings, and technical capabilities.
- Partnered with stakeholders to complete monthly billing processes and resolve invoicing issues for managed campaigns.
- Provided on-call support for urgent, after-hours client needs to ensure uninterrupted service and campaign success.
Associate Account Manager
ABC Owned Television Stations
03.2020 - 05.2021
- Developed strong relationships with clients through regular communication and excellent customer service.
- Ensured timely campaign execution by supporting trafficking and screenshot requests, reviewing trafficking requests, and performing quality control (QC) on campaign assets.
- Partnered with Ad Sales and Planning teams to ensure campaign performance, providing actionable insights and recommendations to improve future campaign success.
- Assisted Campaign Management team with auditing, campaign analysis, and trafficking ad products, including sponsorships[^i^].
Compiled 1st and 3rd party reporting and monitored daily pacing of digital campaigns, contributing to reporting duties and campaign auditing for accuracy and compliance. - Created and managed a robust performance tracker to monitor campaign buffer discrepancies and provided proactive recommendations for Account Managers to prevent any revenue impact.
- Provided after-hours support for urgent client needs and emergencies to ensure seamless campaign management.
Digital Campaign Manager
Univision Communications INC
08.2017 - 03.2020
- Managed day-to-day digital ad trafficking across Google Ad Manager and Freewheel to ensure campaigns were delivered successfully.
- Responsible for testing Quality Assurance (QA) digital display and video assets to follow the company's ad specifications.
- Partner with yield, media strategy, sales, and other stakeholders to manage and optimize performance throughout the campaign’s flight.
- Generate delivery reports such as campaign, demo, viability, and brand safety reports to ensure order delivery.
Timeline
Addressable Account Manager
The Walt Disney Company
05.2021 - Current
Associate Account Manager
ABC Owned Television Stations
03.2020 - 05.2021
Digital Campaign Manager
Univision Communications INC
08.2017 - 03.2020
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
Master of Public Administration - Management and Operation
John Jay College of Criminal Justice
Education
Master of Public Administration - Management and Operation
John Jay College of Criminal Justice
New York, NY12.2018
Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY06.2017
Certification
- CNP - Certified Notary Public
Accomplishments
- Collaborated with the Falcon Team to create a new Standard Delivery Report (SDR) to support audit processes.
- Developed and facilitated four advanced Microsoft Outlook training programs for the Area of Ownership teams across Disney’s DXP, DSE, ESPN, and Magic Words profiles.
- Built comprehensive campaign tracking spreadsheets in Microsoft Excel for use by MediaMint Account Managers.
- Designed and launched a SharePoint site to store, organize, and share information, enabling streamlined collaboration on projects and documents for the Pod.
- Led the supervision, mentorship, and training of MediaMint Account Managers and Associate Account Managers in effective campaign management strategies.
- Trained new hires on Disney products, including DSE and DXP, ensuring smooth onboarding and deep product knowledge.
- Completed over 30 hours of volunteer service through company-sponsored events in 2025.
Volunteer work
- Assist with Ad Ops Managers and SROS in various projects, including building and aligning documentation for all processes, updating presentation deck, training & development for new hires.
- Mentored MediaMint Account Managers as a designated "Big Buddy," providing guidance, support, and best practice training.
- Delivered critical weekend support during demand migration efforts to ensure timely campaign launches.
- Contributed over 30 hours of volunteer service to company-sponsored VoluntEAR events in 2024, supporting corporate social responsibility initiatives.
- Prepared and distributed weekly Revenue at Risk reports to inform team strategy and drive proactive campaign management.
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Native or Bilingual
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