Diogenes Mencia Cruz
Riverhead,NY
Summary
Proven Technician and Vendor with a track record of enhancing sales and service quality at Best Buy and bimbo bakery. Adept in bilingual communication and technical troubleshooting, I excel in customer service and workplace efficiency. My expertise in stock management and equipment repair has consistently driven superior client satisfaction and operational excellence.
Overview
7
7
years of professional experience
Work History
Vendor
bimbo bakery
Riverhead, NY
03.2020 - Current
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Managed day-to-day communications with multiple vendors simultaneously.
Technician
Best Buy
Riverhead, NY
01.2018 - 02.2020
- Installed new components or replaced defective parts to restore functionality.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Replaced defective components or parts as needed.
- Estimated cost of labor and materials for projects and communicated value to clients.
Education
High School Diploma -
Riverhead High School
Riverhead, NY06-2018
Skills
- Bilingual in Spanish and English
- Customer service
- Workplace cleanliness
- Stock rotation
- Pallet jack operation
- Shelf organization
Languages
Spanish
Full Professional
English
Professional
References
References available upon request.
Timeline
Vendor
bimbo bakery
03.2020 - Current
Technician
Best Buy
01.2018 - 02.2020
High School Diploma -
Riverhead High School