Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Diomayris  Torres Cruz

Diomayris Torres Cruz

Harrisburg,PA

Summary

Dynamic Operations Support Specialist with a proven track record at Sesame / Wolf, excelling in operational efficiency and customer engagement. Adept at streamlining workflows and enhancing productivity, I leverage strong analytical skills and attention to detail to deliver impactful reporting and documentation. Committed to teamwork and achieving organizational goals.

Overview

1
1
year of professional experience

Work History

Operations Support Specialist

Sesame / Wolf
12.2024 - 05.2025

Manage the SAP software of the operation group of the company. Prepare reports and other documentation associated with the operation services, maintain files and records and interact with internal and external customers daily. Perform administrative and clerical support functions for the business unit. Also I was the only one in charge of preparing labels for UPS shipments.

High Reach Forklift Operator

Ollie's Distribution Center
03.2024 - 08.2024
  • Increased productivity by consistently meeting or exceeding established quotas for daily tasks and assignments.
  • Improved warehouse efficiency by skillfully operating high reach forklifts for loading and unloading tasks.
  • Demonstrated flexibility in adapting to changing priorities, assisting coworkers in completing time-sensitive tasks as necessary.
  • Reduced product damage, carefully handling fragile items during transportation and storage processes.
  • Streamlined inventory management with accurate record-keeping and timely reporting of stock levels.
  • Collaborated effectively with colleagues to complete large-scale projects requiring precise coordination and teamwork.
  • Expedited order fulfillment by efficiently locating, retrieving, and transporting pallets to appropriate staging areas.
  • Maintained an excellent attendance record, exemplifying dedication to punctuality and reliability within the team environment.
  • Minimized downtime by promptly addressing minor malfunctions or issues with the high reach forklift equipment.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.

Education

High School Diploma - General Studies

Luis Muñoz Marin
Arecibo, PR
05.2008

Skills

  • Operational efficiency
  • Scheduling management
  • Operations tracking
  • Workflow streamlining
  • Scheduling
  • Analysis and research
  • Customer engagement
  • Work control processes
  • Reporting and documentation
  • Audit reporting
  • Quantitative skills
  • Teamwork
  • Data analysis
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Organizational skills
  • Excellent communication
  • Task prioritization
  • Self motivation

Languages

Spanish
Native or Bilingual

Timeline

Operations Support Specialist

Sesame / Wolf
12.2024 - 05.2025

High Reach Forklift Operator

Ollie's Distribution Center
03.2024 - 08.2024

High School Diploma - General Studies

Luis Muñoz Marin