Analytical leader with a solid background in construction management, problem assessment, and development of cutting-edge solutions. Resourceful professional adept at handling multiple projects while adhering to time and budget constraints and focusing on result-oriented change by leveraging sales, service, and management experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Construction Manager
Toll Brothers
05.2018 - Current
Identified and resolved construction issues promptly to prevent delays.
Communicated daily with vendors to keep project fully operational.
Collaborated with contractors, architects, engineers, and public agencies to complete projects within timeline limitations and budget constraints.
Construction Manager
Toll Brothers – Meridian, ID
01.2015 - 05.2018
Spearheaded all on-site construction scheduling to ensure construction projects are completed on time and within budget
Served as the primary jobsite representative and contact for trade partners, customers, inspectors, and investigators
Increased positive reputation and trust through effective communication strategies between sales, purchasing, homeowners, consultants, trades, building officials, to execute the homebuilding process
Directed strategic planning, policy, and procedure development to maintain safety, standards compliance and documentation
Streamlined work policies and procedures and providing training and feedback for growth and advancement
Minimized financial risk by carefully inspecting work, approving payments for work and materials, and managing contract adherence
Planned and modified project start dates in response to field conditions, focusing on exceeding customer goals
Warranty—greatly reduced the number of open work tickets by collaborating with homeowners, trades and third-party vendors
Worked in multiple subdivisions simultaneously successfully completing all tasks in a timely manner in all area with positive feedback and results
Field Service Representative
Aspire Design Center
01.2012 - 01.2015
Implemented industry best practices to comply with quality control strategies and safety regulations
Assisted in all aspects of warehouse operations to improve efficiency, maximize productivity, and reduce incidents
Prepared detailed documentation to record, maintain, and track daily logs of projects status
Improved workflow by scheduling and coordinating work for multiple contractors simultaneously
Collaborated with superintendents on scheduling, making changes, and resolving issues.
Sales Manager and Customer Service Representative
Carpet Plus Color
01.2009 - 01.2011
Increased revenue 15%+ by maintaining samples and pricing lists, providing competitive field estimates, and negotiating pricing to achieve optimum profit margins
Maximized productivity by scheduling subcontractors and ordering materials to maintain inventory levels
Increased profits by delivering exceptional customer service, identifying client home improvement needs, and upselling products and services
Upheld the financial integrity of the company by invoicing and processing invoices and payments with 100% accuracy.
Project Manager; Commercial and Residential Estimator
TCS Flooring
01.2007 - 01.2009
Supervised 25 subcontractors to execute daily replacement, repair, refurbishment, and renovations of various residential and commercial projects
Served as the lead project manager at The Fairways at Phoenix Biltmore Condominiums to refurbish condo flooring, showers, and countertop on time and with established budget
Maintained cost control by estimating job costs, negotiating product pricing, and ordering material from competitive vendors
Tracked project progress, jobs, work orders, repair sheets, and customer service logs using excel spreadsheets
Reduced damaged by conducting moisture and pH tests in commercial applications and water test in shower to eliminate risk of flooring failures.
Education
University of Phoenix
Phoenix, AZ
Central Arizona College
Coolidge, AZ
Skills
Microsoft Office
Planning and Development
PowerPoint
Strong Interpersonal Skills
Cost Control/ Budgeting
Logistics Specialist
Safety and OSHA Compliance
Customer Relations
Bilingual- English/Spanish
Build Pro
Contingency Management
Certification
-Enrolled at OSHA 10 SWPPP / Contractors License-AZ not current
Additional Information
OSHA 10
SWPPP
Contractors License-AZ not current
Languages
Spanish
Professional Working
Timeline
Construction Manager
Toll Brothers
05.2018 - Current
Construction Manager
Toll Brothers – Meridian, ID
01.2015 - 05.2018
Field Service Representative
Aspire Design Center
01.2012 - 01.2015
Sales Manager and Customer Service Representative
Carpet Plus Color
01.2009 - 01.2011
Project Manager; Commercial and Residential Estimator