Dion Baker
Seattle,WA
Overview
34
34
years of professional experience
Work History
Trainer/Salesperson
Glazers Camera
01.2012 - Current
- Developed and led group training courses to align with corporate sales and service goals.
- Facilitated virtual, in-person and blended learning sessions.
- Built and maintained professional relationships with vendors and suppliers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Trainer/Sales Associate
Robi's Camera Center, Labs, & Custom Framing
01.2010 - 12.2012
- Greeted customers and helped with product questions, selections, and purchases.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated clients on proper use of products and systems.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Facilitated virtual, in-person and blended learning sessions.
Store Manager/Sales Associate Manager
Tall's Camera
01.1990 - 04.2009
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed routine store inventories.
- Submitted orders for new inventory.
- Mentored team members to enhance professional development and accountability in workplace.
- Created employee schedules to align coverage with forecasted demands.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Education
Jazz Studies
University of Arizona
Tucson, AZHigh School Diploma -
Curtis Senior High School
University Place, WASkills
- Active Listening
- Training Program Creation
- Training Activities
- Critical Thinking
- Employee Retention
- Sales Team Development
Timeline
Trainer/Salesperson
Glazers Camera
01.2012 - Current
Trainer/Sales Associate
Robi's Camera Center, Labs, & Custom Framing
01.2010 - 12.2012
Store Manager/Sales Associate Manager
Tall's Camera
01.1990 - 04.2009
Jazz Studies
University of Arizona
High School Diploma -
Curtis Senior High School