Dion Claudio
Montgomery,NY
Summary
Logic-driven installation and repair professional well-versed in crossing maintenance, including all related structures, devices and components. Effective at using construction equipment, working safely, and documenting actions. Proven work history well versed in electrical, cable, and most recently locomotive cables, switches and crossings. Familiar and well versed in use of all hand and power tools.
I am a motivated team player with an adaptable demeanor , willingness to learn as well as share my current skill set.
Overview
16
16
years of professional experience
Work History
Signal Maintaner
Metro North Railroad
New York, NY
01.2016 - Current
- Resolved operational issues with signaling systems by troubleshooting and repairing defective components.
- Repaired damaged cables, wires, relays, control panels, and other related components of the railway signaling system.
- Analyzed interlocks and hotbox detectors to maintain signal communication.
- Located in-ground cable, pulled new cable and completed wiring of crossing structures.
- Tested power supplies and transformers associated with signalling systems prior to installation.
- Conducted regular inspections of all signal equipment to verify their reliability and safety compliance.
- Performed preventive maintenance on various types of railroad signals systems to ensure proper operation.
- Assisted in the maintenance and repair of signal equipment, including track circuits, switches, signals, and interlockings.
- Maintained records of all repairs and inspections conducted on signal systems according to established guidelines.
- Ensured that all signalling equipment is functioning properly before releasing it back into service.
- Inspected, diagnosed and troubleshot crossing electronic equipment, devices and structures and determined appropriate repairs for remediation.
- Installed new electrical components for railway signaling system upgrades as needed.
- Monitored and tested signal systems to identify any malfunctions or failures.
- Responded promptly to emergency calls involving railway signaling system malfunctions or breakdowns.
- Maintained updated knowledge through continuing education and advanced training.
- Understood and followed oral and written directions.
Business Class Technician
Time Warner Cable Business Class
Middletown, NY
12.2013 - 02.2016
- Communicated with customers to access work areas and explain work.
- Selected correct tools or methodologies to perform specific cabling tasks.
- Managed service records and reports, completing paperwork regarding work order status and customer satisfaction to maintain performance effectiveness.
- Completed line work at heights using bucket trucks and underground using access points.
- Performed installation and troubleshooting of cable systems including coax, fiber optics, and other types of cabling.
- Trained customers on equipment use, setup procedures and troubleshooting strategies.
- Ran CAT5e and CAT6 Ethernet cabling between walls or ceilings.
- Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
- Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
- Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
- Maintained accurate records of all installed cables and equipment in customer locations.
- Resolved issues related to faulty connections or poor signal strength.
- Troubleshot and diagnosed systems using speed, ping and related tests.
- Measured signal strength at utility poles.
- Installed, set up and repaired devices and system components.
- Configured IP addresses on routers or modems according to customer requirements.
- Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
- Used tools, equipment and vehicles to avoid injuries and mishaps.
- Organized work areas after completion of each job ensuring a clean environment.
- Installed cabling from transport and wiring closets to customer access outlet.
- Followed safety protocols while working with ladders or climbing poles when installing aerial lines.
- Trained junior technicians on proper installation techniques for various types of cabling.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
Field Service Technician
Lodgenet Interactive
New York, NY
07.2009 - 10.2013
- Manage the service and installation of interactive entertainment services specific to hotels in assigned territories
- Troubleshoot and design complex RF systems and hardware to include analog, digital high definition, off air satellite and HSIA systems (wired and wireless). Ballance forward and return signals on distribution amps. Work on system servers to component level. Diagnose and correct routine and complex hardware and software system failures. Conduct software upgrades and monthly preventative maintanence in a Head End environment.
Cable Contractor
Time Warner Cable
Middletown, NY
02.2009 - 07.2009
- Utilized specialized tools such as voltage meters, tone generators, crimpers and strippers when installing cables.
- Scanned customers' cable systems electronically to pinpoint potential problems.
- Installed, set up and repaired devices and system components.
- Diagnosed problems with existing cabling infrastructures using diagnostic software applications.
- Replaced faulty components such as amplifiers, splitters, antennas and other hardware parts.
- Run new service drops
- Install outlets and phone jacks
- Conduct DOCSIS check with signal line meter to ensure within specification. Install routers and Up sell additional products to maximize sales.
- Configure wireless connections
Cable Installation Technician
Vision Processing Technologies
Middletown, NY
10.2008 - 02.2009
- Tested connections to verify power supplies and communication link functionality.
- Repaired existing cable TV systems as needed by replacing faulty components or rewiring connections.
- Trained customers on equipment use, setup procedures and troubleshooting strategies.
- Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
- Assisted customers with troubleshooting and resolving technical issues related to their cable TV services.
- Climbed poles and ladders to install, maintain or inspect equipment.
- Troubleshot and diagnosed systems using speed, ping and related tests.
- Assembled and installed communication equipment.
- Installed cabling from transport and wiring closets to customer access outlet.
- Checked signal strength levels on customer's television sets to ensure proper reception quality.
- Performed physical installation of cable TV systems, including wiring and cabling components.
Cable Installation Technician
Cox Communications
Ocala, FL
10.2007 - 09.2008
- Communicated with customers to access work areas and explain work.
- Managed service records and reports, completing paperwork regarding work order status and customer satisfaction to maintain performance effectiveness.
- Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
- Taught customers basic use of equipment based on service package and answered questions.
- Measured signal strength at utility poles.
- Repaired damaged cables caused by weather conditions or improper handling.
- Installed, set up and repaired devices and system components.
- Pulled lines to proper tension for safety and durability of installation work.
- Installed outlets, drops, converters, modems, and digital terminals.
- Set up modems and other hardware with necessary cables.
- Installed cabling from transport and wiring closets to customer access outlet.
- Strung cables between newly installed or existing poles and restrung cables due to damage or sagging.
Education
Low Voltage/ Electrical
Lincoln Technical Institute - Edison
Iselin, NJ06-2005
Skills
- Reporting Requirements
- Cable Pulling
- Electronics Maintenance
- Positive Train Control Devices
- Crossing Repairs
- Fall Protection
- Power Tool Operation
- Ladder Safety
- Diagnostic Abilities
- Personal Protective Equipment
- Safety Awareness
- Grounding Techniques
- Equipment Monitoring
- Documentation Skills
- Electrical Troubleshooting
- Equipment Operation
- Lockout and Tagout Procedures
- Equipment Calibration
- Troubleshooting Skills
- PLC Programming
Timeline
Signal Maintaner
Metro North Railroad
01.2016 - Current
Business Class Technician
Time Warner Cable Business Class
12.2013 - 02.2016
Field Service Technician
Lodgenet Interactive
07.2009 - 10.2013
Cable Contractor
Time Warner Cable
02.2009 - 07.2009
Cable Installation Technician
Vision Processing Technologies
10.2008 - 02.2009
Cable Installation Technician
Cox Communications
10.2007 - 09.2008
Low Voltage/ Electrical
Lincoln Technical Institute - Edison