DION CROCKETT
Florida City,FL
Summary
Dynamic Cook Manager at Reef Kitchens with a proven track record in training and mentoring staff, ensuring compliance with food safety regulations, and fostering a positive kitchen environment. Skilled in inventory supervision and effective communication, I excel in enhancing team performance and maintaining high standards of cleanliness and sanitation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cook Manager
Reef Kitchens
11.2017 - 09.2023
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Pitched in to work line during busy periods or in place of sick employees.
Elderly Caregiver
TLC In-Home Care
02.2012 - 10.2016
- Maintained clean, safe, and well-organized patient environment.
- Offered companionship and kindness to elderly patients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Customer Service Manager
PRC
09.2009 - 12.2011
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Followed through with client requests to resolve problems.
- Kept accurate records to document customer service actions and discussions.
Education
Coral Gables Sr
Coral Gables, FL06.1995
Skills
- Recruiting and Hiring
- Equipment Inspection
- Cleaning and Sanitation
- Supply Ordering
- Inventory Supervision
- Kitchen Management
- Training and Mentoring
- Food Safety
Certification
Caregiver Certification, Safeserve food manager license.
Timeline
Cook Manager
Reef Kitchens
11.2017 - 09.2023
Elderly Caregiver
TLC In-Home Care
02.2012 - 10.2016
Customer Service Manager
PRC
09.2009 - 12.2011
Coral Gables Sr
Similar Profiles
LAURENCE ANNE MITTELBRONNLAURENCE ANNE MITTELBRONN
Head of Direct Procurement at REEF Technology REEF KitchensHead of Direct Procurement at REEF Technology REEF Kitchens
Madina HakimiMadina Hakimi
Inventory Manager at Reef KitchensInventory Manager at Reef Kitchens
Tyler DonkinTyler Donkin
Supervisor at Reef KitchensSupervisor at Reef Kitchens
William FonchamWilliam Foncham
Owner/Operator at BroSo Media Group, LLC.Owner/Operator at BroSo Media Group, LLC.
Agath JeanAgath Jean
Housekeeper at Bungalows Key LargoHousekeeper at Bungalows Key Largo