Summary
Overview
Work History
Education
Skills
General office skills copier, PC; excellent knowledge of Microsoft Word, Excel, and Access
Languages
Timeline
Generic

Dion Dalipi

41 Allen Street,NY

Summary

Proven track record in enhancing customer experience and team performance, notably at PRISHTINA RENTA CAR. Excelled in customer support and relations, boosting satisfaction through effective communication and translation services. Demonstrated goal-oriented mindset and data entry proficiency, ensuring operational excellence. Achieved significant improvements in service delivery by leveraging both interpersonal and technical skills.

Overview

1
1
year of professional experience

Work History

Representative & Translator-Remote

PRISHTINA RENTA CAR
07.2024 - Current

⦁ Assisted daily Costumers with answering outstanding questions,
⦁ Providing information on additional service.
⦁ Offering assistance to other teammates during busy times with reservations.
⦁ Escalating customer calls to my supervisor if needed and translate.

Soccer Coach

New York Eagles FC
03.2024 - Current

⦁ Couched youth soccer teams 5+ years, developing individual and team skills through target drills and adapted instruction.
⦁ Work with team members on technique and skills development, providing while promoting safety.
⦁ Establish and maintain environment in which the team can use its skills and ability to their maximum potential

Sales Associate

LOVISA JEWERLY STORE
03.2024 - 07.2024

⦁ Responded to 100+ customers inquire on daily Basis.
⦁ Assisted with weekly floor sets in which the team was responsible for restocking the store with new items of new merchandise.
⦁ Responsible for balanced cash drawer at the opening and of a closing shift.

Bus Person

LOMBARDO'S PIZZA
05.2023 - 09.2023

⦁ Include maintain a clean working are.
⦁ Demonstrate excellent communication skills telephone etiquette.
⦁ Communicate special guest needs to server's ab restaurant supervisors.
⦁ Maintain commination with management, kitchen staff, service staff and guest to ensure dining details are handled properly and guest concern are addressed.

Education

Finances

SUNY Westchester Comminuty College
75 Grasslands Road Valhalla, NY

High School Diploma -

Ardsley High School
300 Farm Rd Ardsley, NY 10502 High School Degree
05.2023

Skills

  • Customer Support
  • Goal-oriented mindset
  • Customer Relations
  • Data entry proficiency

General office skills copier, PC; excellent knowledge of Microsoft Word, Excel, and Access

General office skills copier, 

PC; Excellent knowledge of Microsoft Word, Excel, and Access.

Languages

English
Full Professional
Albanian
Full Professional

Timeline

Representative & Translator-Remote

PRISHTINA RENTA CAR
07.2024 - Current

Soccer Coach

New York Eagles FC
03.2024 - Current

Sales Associate

LOVISA JEWERLY STORE
03.2024 - 07.2024

Bus Person

LOMBARDO'S PIZZA
05.2023 - 09.2023

Finances

SUNY Westchester Comminuty College

High School Diploma -

Ardsley High School
Dion Dalipi