Proven track record in enhancing customer experience and team performance, notably at PRISHTINA RENTA CAR. Excelled in customer support and relations, boosting satisfaction through effective communication and translation services. Demonstrated goal-oriented mindset and data entry proficiency, ensuring operational excellence. Achieved significant improvements in service delivery by leveraging both interpersonal and technical skills.
⦁ Assisted daily Costumers with answering outstanding questions,
⦁ Providing information on additional service.
⦁ Offering assistance to other teammates during busy times with reservations.
⦁ Escalating customer calls to my supervisor if needed and translate.
⦁ Couched youth soccer teams 5+ years, developing individual and team skills through target drills and adapted instruction.
⦁ Work with team members on technique and skills development, providing while promoting safety.
⦁ Establish and maintain environment in which the team can use its skills and ability to their maximum potential
⦁ Responded to 100+ customers inquire on daily Basis.
⦁ Assisted with weekly floor sets in which the team was responsible for restocking the store with new items of new merchandise.
⦁ Responsible for balanced cash drawer at the opening and of a closing shift.
⦁ Include maintain a clean working are.
⦁ Demonstrate excellent communication skills telephone etiquette.
⦁ Communicate special guest needs to server's ab restaurant supervisors.
⦁ Maintain commination with management, kitchen staff, service staff and guest to ensure dining details are handled properly and guest concern are addressed.
General office skills copier,
PC; Excellent knowledge of Microsoft Word, Excel, and Access.