Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Dion Fieulleteau

Lake Mary,FL

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Shift Manager Tech Ops.

United Airlines
Orlando, FL
01.2022 - Current
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Enhanced operations and boosted productivity through employee training, coaching and assignments.
  • Provided coaching and guidance to team members when necessary to improve performance.
  • Upheld company standards and compliance requirements for operations.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Ensured compliance with health and safety regulations.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Prepared detailed incident reports following any incidents that occurred during shifts.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Maintained updated knowledge through continuing education and advanced training.

Sr. Supervisor

United Airlines
Orlando, FL
11.2018 - 01.2022
  • Increase overall department competency by providing adequate training and constructive feedback to newly hired personnel.
  • Lead new hires through company onboarding procedures, training and instructing on demands of various positions and instilling company values.
  • Formulate work schedules, communicating with individual employees to verify availability and coordinating across departments to staff each shift fully.
  • Analyze various processes with management team to identify underperformance and implemented new methods that prove more effective.
  • Support staff in execution of duties posing special challenges to individual skillsets or logistical limitations of typical operations.
  • Manage key resources, ensuring that each is used effectively and efficiently to avoid waste.
  • Discover issues that result in workplace conflicts and seek immediate resolution to promote productive employee relationships.
  • Attend managerial meetings and crew employee briefings, to receive updates on assign tasks and provide feedback to employees.

Supervisor

United Airlines
Orlando, FL
06.2010 - 01.2018
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided in conjunction with Training Department ongoing training to address staff needs.
  • Complied with company policies, objectives and communication goals.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Coached and mentored staff members through constructive feedback to develop long-term career goals.

Lead Technician

United Airlines
Orlando, FL
12.2000 - 09.2008
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Entered and distributed work orders to other technicians.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Tested components, assemblies and systems to diagnose problems.
  • Demonstrated excellent mechanical knowledge of machine design, use, repair and maintenance.

Mechanic

United Airlines
Newark, NJ
01.1998 - 12.2000
  • Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
  • Executed preventive and corrective maintenance on aircraft on the Line and Hangar.
  • Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.

Mechanic

Continental Express Airlines
Newark, NJ
03.1997 - 01.1998
  • Executed preventive and corrective maintenance on Turbo Prop and Regional Jets.
  • Maintained certifications and completed in-depth training on commonly-serviced equipment, systems and components.
  • Kept detailed records of repairs, labor involved and parts used.
  • Attended safety and training meetings to learn techniques to avoid injuries and mishaps.

Education

United Airlines Elevate Leadership Training
United Airlines
06.2018

Skills

  • Technical reviews
  • Employee supervision
  • Regulations and procedures
  • Issue and conflict resolution
  • Excellent Communicator
  • Collaboration
  • Friendly, positive attitude
  • Microsoft Office Suite
  • Team building
  • Training & Development

Accomplishments

  • Currently serving as Tech Ops Manager
  • Promoted to Sr Supervisor, 2019
  • Consistently achieve on time safe and airworthy R-ETR aircraft as Team Leader, earning recognition from upper management and financial reward.
  • Selected and completed United Elevate Leadership Training Program in 2018.
  • The 2018 Elevate Class created an Inflight Services Leadership Sharepoint Initiative. This Initiative was selected and implemented by Senior Leadership and is currently recognized as best practice by United Airlines.

Certification

  • Licensed, FAA A & P 1996.
  • Licensed, Eastern Caribbean Civil Aviation Authority, ( ECCAA ) 1986.
  • Diploma, Electrical Engineering 1983, Antigua State College.

Timeline

Shift Manager Tech Ops.

United Airlines
01.2022 - Current

Sr. Supervisor

United Airlines
11.2018 - 01.2022

Supervisor

United Airlines
06.2010 - 01.2018

Lead Technician

United Airlines
12.2000 - 09.2008

Mechanic

United Airlines
01.1998 - 12.2000

Mechanic

Continental Express Airlines
03.1997 - 01.1998

United Airlines Elevate Leadership Training

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Dion Fieulleteau