Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Collaborated closely with clients to better understand entire project scope.
Introduced new methods, practices, and systems to reduce turnaround time.
Collaborated with clients to define project requirements and deliverables.
Baltimore City Public Works
Trash Truck Driver
08.2003 - 09.2023
Job overview
Positioned and returned container on customer's property with lids and doors properly replaced and containers located without risk of obstruction traffic flow or driveway entrances.
Immediately reported any unsafe situations or service related issues to dispatcher or supervisor.
Performed post-trip truck inspection, cleaned cab of any trash or spills incurred en route and turned in vehicle condition report.
Worked closely with supervisors to improve route efficiencies and identify best practices.
Reported route delays or interruptions to supervisors and dispatchers.
Collected route as outlined in route sheet, documenting changes or obstacles to job execution through written descriptions and attachment of photos taken with company camera.
Attended and participated in scheduled training programs, briefings and meetings required by company or assigned by supervisor.
Verified assigned truck fully-fueled and safe to operate and required paperwork on board before leaving yard.
Notified supervisor of incidents injuries or property damage, awaiting direction and avoiding taking action or making statements without company authorization.
Collected and gathered garbage from buildings, businesses and other facilities Number days per week.
Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
Inspected trucks prior to beginning routes to verify safe operating conditions.
Refueled trucks and added other necessary fluids such as oil and hydraulic fluid.
Communicated with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns and other maintenance problems.
Used hand signals to communicate with other workers or drivers.
Noted customer complaints regarding service quality or timings of service to forward complaints to higher management.
Trained Number new drivers in driving garbage trucks and operating garbage sorting equipment.
Development / Startup Support at Sapho Logistic LLC/ Bridgeway transportation LLCDevelopment / Startup Support at Sapho Logistic LLC/ Bridgeway transportation LLC