Dion Kirkpatrick
Phoenix,AZ
Summary
Adaptable professional with experience in security, baggage sorting, warehouse operations, and customer support. Strong attention to detail, communication, and problem-solving skills support safe, organized, and efficient operations. Focused on quality service and dependable daily performance.
Overview
4
4
years of professional experience
Work History
Mail Sorter
Pitney Bowes Presort Services
Phoenix, Arizona
03.2025 - 08.2026
- Sorted incoming mail using Pitney Bowes Presort Services presort standards and zip codes.
- Fed letters and flats through sorting equipment for mailing preparation.
- Separated damaged or noncompliant mail for review and rework.
- Maintained clean work areas around conveyor and sorting stations.
Security Officer
Prosegur security group
Los Angeles, California
09.2024 - 08.2025
- Conducted routine security checks across buildings, parking areas, and perimeter gates.
- Patrolled client properties and monitored entrances for unauthorized activity.
- Sorted checked bags by flight, destination, and transfer requirements. by flight, destination, and transfer requirements.
- Lifted and moved heavy baggage using carts, dollies, and belt loaders.
Wherehouse agent
Amazon
Phoenix, Arizona
09.2024 - 03.2025
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
- Developed customer relationships and ensured satisfaction with services.
- Collaborated with Amazon team members to support daily service operations.
Wherehouse agent
Aerotek
Phoenix, Arizona
08.2024 - 02.2025
- Resolved order, delivery, return, and refund issues using Amazon policy guidelines.
- Collaborated with Amazon operations teams to address service and delivery concerns.
- Handled Amazon customer inquiries through phone, chat, and email support channels.
- Delivered excellent service via inbound and outbound calling efforts, meeting established minimum targets.
Security Officer
Global alliance protection
Phoenix, Arizona
08.2022 - 03.2024
- Conducted routine security checks across buildings, parking areas, and perimeter gates.
- Responded to alarms and coordinated emergency procedures with site personnel.
- Assisted clients and visitors with directions, access questions, and safety concerns.
Education
Associate of Arts - Health And Fitness
Everest College
Gardena, CA06-2013
Skills
- Mail processing
- Presort standards
- Zip code routing
- Mail classification
- Sorting equipment
- Mail inspection
- Warehouse management
Timeline
Mail Sorter
Pitney Bowes Presort Services
03.2025 - 08.2026
Security Officer
Prosegur security group
09.2024 - 08.2025
Wherehouse agent
Amazon
09.2024 - 03.2025
Wherehouse agent
Aerotek
08.2024 - 02.2025
Security Officer
Global alliance protection
08.2022 - 03.2024
Associate of Arts - Health And Fitness
Everest College