Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dion Sweet

Dion Sweet

Clovis,NM

Summary

Driven by a strong work ethic and exceptional problem-solving abilities, I significantly enhanced customer satisfaction at Vernia Automotive. My expertise in diagnostics and vehicle maintenance, combined with a proven track record in team collaboration and effective communication, ensured high-quality service delivery and operational excellence.

Overview

2026
2026
years of professional experience

Work History

Attendant

Soapy Springs
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.

Shop Owner/mechanic

Sweets Automatics Mobile Mechanic
01.2018 - Current
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed day-to-day business operations.
  • Investigated customer complaints to identify cause of malfunctions.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Repaired and replaced worn and damaged components.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Coordinated with parts department to determine availability of necessary components.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Repaired engine and transmission components to rebuild engine and enhance vitality.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Read and followed technical documentation to complete accurate repairs.

Manager/technition

Vernia Automotive
04.2000 - 03.2003
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
  • Built strong relationships with customers through clear communication of repair needs and expected completion times.
  • Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Complied with state vehicle requirements by testing engine, safety, and combustion control standards.
  • Examined components and general state of vehicle engine to diagnose issues accurately.
  • Utilized advanced diagnostic equipment to quickly identify issues, resulting in faster repair turnaround times for customers.
  • Purchased parts and supplies to manage inventorying stock.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.

Education

High School Diploma - General Studies

Kellseyville Continuation
Kelseyville, CA
1993

Skills

  • Strong work ethic
  • Team player attitude
  • Reliability and punctuality
  • Cleanliness and hygiene
  • Safety awareness
  • Initiative and Self-motivation
  • Cleaning procedures
  • Personal protection equipment (PPE)
  • Security procedures
  • Equipment maintenance
  • Tool management
  • Trash removal
  • Cash handling experience
  • Equipment fault monitoring
  • Ground inspection
  • Multitasking
  • Problem-solving
  • Active listening
  • Decision-making
  • Organization
  • Inventory and supply
  • Multitasking Abilities
  • Policy enforcement
  • Teamwork
  • Problem-solving abilities
  • Reliability
  • Customer satisfaction
  • Team collaboration
  • Effective communication
  • Adaptability and flexibility
  • Heavy lifting
  • Cash handling
  • Basic maintenance
  • Equipment use
  • Safety protocols
  • Self motivation
  • Adaptability
  • Problem-solving aptitude

Timeline

Shop Owner/mechanic

Sweets Automatics Mobile Mechanic
01.2018 - Current

Manager/technition

Vernia Automotive
04.2000 - 03.2003

Attendant

Soapy Springs

High School Diploma - General Studies

Kellseyville Continuation

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Dion Sweet